VDSL Dipping/Spiking. High jitter.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › VDSL Dipping/Spiking. High jitter.

Scotsman

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#143532 17-Apr-2014 20:55

Noticed since the power went back on post storm that the VDSL is all over the place.

You tube dropping to poor quality on auto.

Pages suddenly slow loading.

Lagging and rubber banding on BF4 servers, as well as on Blizzard servers.

Not the norm, even on AUS servers, which is normally pretty good even at peak hours.

So went to Pingtest.net showed massive line jitter, F grade. Normally its B at worse.

I've never seen the line jitter test run that high.

Ran a few and there all over the place, this was 5 mins ago or so.

Straight Ethernet, Cabinet outside house.

Edit* and again at 9:00 pm

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#1027112 17-Apr-2014 21:00

Its possible Chorus are still restoring capacity and redundancy following the fibre cut. Its also peak to for Tasman traffic, could be a combination of the two. We haven't got any Orcon issues going on that I can see.

Regards FireEngine

Scotsman

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#1027113 17-Apr-2014 21:06

FireEngine: Its possible Chorus are still restoring capacity and redundancy following the fibre cut. Its also peak to for Tasman traffic, could be a combination of the two. We haven't got any Orcon issues going on that I can see.

Good points, no doubt it might settle down over the next 24/48.

We dont have full NZ server set ups for BF4 and others games so I play and test to Aus alot and this is as bad as Ive seen it.

Wait and see I guess.

FireEngine

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#1027114 17-Apr-2014 21:09

Chorus only tell us when service is restored I'm afraid, if they have follow-on work behind that (to bring back full capacity and or redundancy for example), we don't get any further info.

Regards FireEngine

Scotsman

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#1027130 17-Apr-2014 22:19

Tested the back up tethered 3G on Android and its at least stable, staying on this until it settles down.

Unplayable connection at the moment.

Scotsman

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#1027704 19-Apr-2014 13:07

Last night was the same performance.

Post 6 - 7pm to after 9 -10pm getting really poor performance on BF4 servers.

Pingtest again showing F ratings.

Ended up using Vodafone 3G again last night, it gets a consistent 'B' rating and I can at least 'stay' connected to battlenet.

During the day and after 11pm it calms down again.

I know peak times can slow things but never like this.

Will keep an eye on this as I really need this connection to work between 6 - 10pm.

Scotsman

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#1028278 20-Apr-2014 17:52

Bumping this again.

3rd or 4th evening that this Orcon connection is unusable for Blizzard/EA servers.

http://www.pingtest.net/result/96220747.png

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insane

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#1028284 20-Apr-2014 18:10

Scotsman: Bumping this again.

3rd or 4th evening that this Orcon connection is unusable for Blizzard/EA servers.

Something doesn't seem right there, whip out winmtr and see where things are going wrong. If you're seeing high latency between you and the first Orcon hop then it's probably related to to some physical fault being worked on, if not you should log a fault.

Scotsman

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#1028681 21-Apr-2014 19:45

Never used winmtr before so excuse any mistakes posting results.

Unsure of exact host to use just used google.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| Orcon.Home - 0 | 144 | 144 | 0 | 0 | 0 0 |
| euba.bng1.tvc.orcon.net.nz - 0 | 144 | 144 | 4 | 25 515 | 6 |
| xe-3-3-0.cre1.sky.orcon.net.nz - 1 | 141 | 140 | 4 7 | 65 | 4 |
| 121.98.9.137 - 2 | 137 | 135 8 | 14 | 29 | 11 |
| google.com - 2 | 137 | 135 | 7 | 14 | 21 | 11 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

sbiddle

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#1028687 21-Apr-2014 20:18

Pinging google.com is no good as it's internal inside the Orcon network.

insane

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#1028693 21-Apr-2014 20:23

Scotsman: Never used winmtr before so excuse any mistakes posting results.

Unsure of exact host to use just used google.com

Use the game server you're having issues to

Scotsman

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#1028731 21-Apr-2014 21:22

Cheers for the tips gents.

This is Blizzards Australia Server for the Oceania region.

So far every evening (6 - 11pm) I get lag spikes and disconnects on both EA (BF Servers) and Blizzard.

Wasn't like this previously on ADSL. Now you can see the speed fluctuating on speedtest.net up and down like a classic sawtooth wave.

During the day and post 11pm- ish, its a steady flat solid connection at night there is a definite issue.

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Scotsman

83 posts

Master Geek
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#1028979 22-Apr-2014 09:31

Gonna contact Orcon tech support on this. Ticket no
Etc. Cant continue using vodafone 3g when Im supposed to have a solid vdsl
Connection.

Scotsman

83 posts

Master Geek
+1 received by user: 7

#1029357 22-Apr-2014 19:44

Sent Orcon the magic diagnostic.

Pingplotter to BF4 Server in Sydney.

Scotsman

83 posts

Master Geek
+1 received by user: 7

#1030678 24-Apr-2014 15:49

All good last night. Everything ran smoothly! Hopefully that's the issue sorted....we shall see what happens over the weekend.

Scotsman

83 posts

Master Geek
+1 received by user: 7

#1030774 24-Apr-2014 19:24

Earlier tonight it was showing 17% packet loss, 200+ ping, massive jitter.

For last hour it's been back to 37ms no loss full tilt D/L speed.

More mood swings than my Mrs.

Anyway, looks like Orcon are trying to sort it out so thanks guys!

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