[Snap] Snap suffering Trans-Tasman congestion 18/04?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Snap suffering Trans-Tasman congestion 18/04?

Lias

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#143545 18-Apr-2014 13:26

Getting quite a bit of additional latency across the ditch today.

BF4 servers I normally sit around ~48-50ms on are getting close to double that.

Tracert/winmtr shows the problem is not between me and snap.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| fritz.box - 0 | 56 | 56 | 0 | 0 | 1 | 0 |
| 111-69-1-254.core.snap.net.nz - 0 | 56 | 56 | 19 | 20 | 42 | 19 |
| 32.54.69.111.static.snap.net.nz - 0 | 56 | 56 | 19 | 20 | 44 | 20 |
| 23655.syd.equinix.com - 0 | 56 | 56 | 65 | 84 | 167 | 74 |
| as4739.syd.equinix.com - 0 | 56 | 56 | 64 | 86 | 187 | 73 |
| ae5.cr1.syd4.on.ii.net - 2 | 53 | 52 | 60 | 80 | 89 | 81 |
| ae0.cr1.syd7.on.ii.net - 0 | 56 | 56 | 64 | 79 | 91 | 73 |
| Te0-2-0.ar1.syd4.on.ii.net - 0 | 56 | 56 | 66 | 79 | 86 | 73 |
| ppp68-185.static.internode.on.net - 0 | 56 | 56 | 66 | 79 | 86 | 74 |
| 108.61.227.192.choopa.net - 2 | 53 | 52 | 59 | 79 | 85 | 80 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

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#1027307 18-Apr-2014 13:31

I have noticed the same. UFB, my ping is usually 38 - 40 on Australian servers, then some nights I end up pinging 55 - 65 at peak.

D1NZ

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#1027317 18-Apr-2014 13:51

same here, but pretty much all international for me atm not just Ausiee connection.

Lias

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#1027319 18-Apr-2014 13:55

And it seems to have just progressed to near total loss of international.

Tried opening 15 websites, about 4 loaded.

SumnerBoy

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#1027321 18-Apr-2014 13:55

Yep - big problems with anything international (Snap VDSL).

RickW

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#1027322 18-Apr-2014 13:59

Same here, no international traffic. Chch vdsl

dan

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#1027323 18-Apr-2014 13:59

its not just international couldn't get to some NZ sites incl snap.net.nz website intermittently either over last 1-2 hours, but international is definitely worse

steve98

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#1027325 18-Apr-2014 14:01

Glad it's not just me. Christchurch UFB. National and international affected, seems random what you can and can't get to.

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D1NZ

194 posts

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#1027326 18-Apr-2014 14:02

dan: its not just international couldn't get to some NZ sites incl snap.net.nz website intermittently either over last 1-2 hours, but international is definitely worse

now you mentioned, just noticed trademe wont load too but snap.net.nz loads ok for me here. UFB Chch

There is an planed Maintenance this early morning, wondering if had anything to do with it?

Network Status (Planned Events)

Planned Maintenance - South Island - 18th April

As part of Snap's programme of on-going network upgrades, we'll be performing maintenance on some of our equipment in the South Island. As a result, you may experience up to 10 minutes loss of connectivity between 4am and 7am on the 18th April.

Affected Services: During the maintenance window South Island UFB & DSL customers will experience a loss of service while upgrades are performed.

If your connection does not resume itself, please restart your router. If connectivity issues still persist, please contact our 24/7 Helpdesk on 0800 BROADBAND (0800276232)

We apologise for any inconvenience caused.

RalphFromSnap

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#1027328 18-Apr-2014 14:04

Hi All,

Yes there are alot of network faults happening at the moment including 2 major fibre cuts, due to weather and also a large power outage in the South Island. Technicians are working on re-routing data so all should be well soon.

Thanks
TheRalph

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