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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Snap suffering Trans-Tasman congestion 18/04?
Lias

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#143545 18-Apr-2014 13:26
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Getting quite a bit of additional latency across the ditch today. 

BF4 servers I normally sit around ~48-50ms on are getting close to double that.

Tracert/winmtr shows the problem is not between me and snap.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| fritz.box - 0 | 56 | 56 | 0 | 0 | 1 | 0 |
| 111-69-1-254.core.snap.net.nz - 0 | 56 | 56 | 19 | 20 | 42 | 19 |
| 32.54.69.111.static.snap.net.nz - 0 | 56 | 56 | 19 | 20 | 44 | 20 |
| 23655.syd.equinix.com - 0 | 56 | 56 | 65 | 84 | 167 | 74 |
| as4739.syd.equinix.com - 0 | 56 | 56 | 64 | 86 | 187 | 73 |
| ae5.cr1.syd4.on.ii.net - 2 | 53 | 52 | 60 | 80 | 89 | 81 |
| ae0.cr1.syd7.on.ii.net - 0 | 56 | 56 | 64 | 79 | 91 | 73 |
| Te0-2-0.ar1.syd4.on.ii.net - 0 | 56 | 56 | 66 | 79 | 86 | 73 |
| ppp68-185.static.internode.on.net - 0 | 56 | 56 | 66 | 79 | 86 | 74 |
| 108.61.227.192.choopa.net - 2 | 53 | 52 | 59 | 79 | 85 | 80 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider




I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.

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CaseyDan
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  #1027307 18-Apr-2014 13:31
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I have noticed the same.  UFB, my ping is usually 38 - 40 on Australian servers, then some nights I end up pinging 55 - 65 at peak.  



D1NZ
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  #1027317 18-Apr-2014 13:51
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same here, but pretty much all international for me atm not just Ausiee connection.




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NIC: Intel Ethernet Server Adapter I350-T2

Lias

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  #1027319 18-Apr-2014 13:55
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And it seems to have just progressed to near total loss of international.

Tried opening 15 websites, about 4 loaded.




I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.



SumnerBoy
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  #1027321 18-Apr-2014 13:55
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Yep - big problems with anything international (Snap VDSL).

RickW
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  #1027322 18-Apr-2014 13:59
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Same here, no international traffic. Chch vdsl

dan

dan
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  #1027323 18-Apr-2014 13:59
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its not just international couldn't get to some NZ sites incl snap.net.nz website intermittently either over last 1-2 hours, but international is definitely worse

 
 
 
 

Shop now for Lenovo laptops and other devices (affiliate link).
steve98
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  #1027325 18-Apr-2014 14:01
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Glad it's not just me. Christchurch UFB. National and international affected, seems random what you can and can't get to.

D1NZ
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  #1027326 18-Apr-2014 14:02
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dan: its not just international couldn't get to some NZ sites incl snap.net.nz website intermittently either over last 1-2 hours, but international is definitely worse






now you mentioned, just noticed trademe wont load too but snap.net.nz loads ok for me here. UFB Chch

There is an planed Maintenance this early morning, wondering if had anything to do with it?


 

Network Status (Planned Events)

 

Planned Maintenance - South Island - 18th April

 





 

As part of Snap's programme of on-going network upgrades, we'll be performing maintenance on some of our equipment in the South Island. As a result, you may experience up to 10 minutes loss of connectivity between 4am and 7am on the 18th April.

 

Affected Services: During the maintenance window South Island UFB & DSL customers will experience a loss of service while upgrades are performed. 

 

If your connection does not resume itself, please restart your router. If connectivity issues still persist, please contact our 24/7 Helpdesk on 0800 BROADBAND (0800276232)

 

We apologise for any inconvenience caused.

 

 




CPU: Intel Xeon E3-1225 V2 @ 3.20Ghz
RAM: A-data ECC 4GB x 2 1600MHz
SSD: Samsung 840 Pro 120GB
Motherboard: Intel S1200KPR server board mini-ITX
NIC: Intel Ethernet Server Adapter I350-T2

RalphFromSnap
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  #1027328 18-Apr-2014 14:04
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Hi All,

Yes there are alot of network faults happening at the moment including 2 major fibre cuts, due to weather and also a large power outage in the South Island. Technicians are working on re-routing data so all should be well soon.

Thanks
TheRalph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

mad01
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  #1027329 18-Apr-2014 14:06
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And on UFB this means no phone (at least for me).

Not very happy...

If anyone has a way to get my phone working please let me know

 

 

 

 

18.04.14

 

14:03:56

 

Registration of Internet telephone number 03xxxx failed. Remote site reports reason for error 403

 

 

 

18.04.14

 

14:03:45

 

Registration of Internet telephone number 0xxxx failed. Remote site reports reason for error 403

 

 

 

Lias

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  #1027330 18-Apr-2014 14:06
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Thanks for the update Ralph




I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.

 
 
 
 

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NZSimplicity
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  #1027331 18-Apr-2014 14:11
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Thanks for the update Ralph, nice to know whats happening :) atm all international sites are refusing to load for me in Christchurch..




http://speedtest.net/result/1910210622.png

Lias

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  #1027335 18-Apr-2014 14:18
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I thought I still had some interntional, but it appears that all the sites i was looking at are on a CDN




I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.

Lias

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  #1027342 18-Apr-2014 14:39
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International back but still so laggy it's unusable for gaming.




I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.

steve98
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  #1027357 18-Apr-2014 14:44
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Seems to be back now

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