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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] change plan subcharge
rogerslaw

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#148980 7-Jul-2014 16:14
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I'vebeen  charged for upgrading my data plan ( from 100GB to Unlimited)... It is ridiculous. any other ISP will do it?

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Dynamic
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  #1082515 7-Jul-2014 16:16
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Were you in the middle of a contract?  Is your overall price now cheaper or more expensive?




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Kraven
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  #1082528 7-Jul-2014 16:19
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This was already discussed about a month ago:

http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=146905


hio77
'That VDSL Cat'
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  #1082530 7-Jul-2014 16:21
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snaps billing system is confusing.

pretty sure you wouldnt have been actually charged. 


http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=146905

heres the other thread on plan changes, should help you get some context.


i find best route is just to call their billing and ask, they explain it pretty clearly generally.




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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have. 



rogerslaw

10 posts

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  #1082559 7-Jul-2014 17:02
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you are right...it was totally confusing. after i rang the CST, now i've found out where the extra charge came from.

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