Email issues this morning

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Email issues this morning

BigGuy

227 posts

Master Geek
+1 received by user: 26

#150063 10-Jul-2014 09:37

Hi,
Is anyone else having issues sending email from Orcon today?
I just tried to use Orcon webmail to send an email to work and got a 5.5.0 SMTP; 554 error.

Just trying to establish whether its just me or if it's a Orcon wide thing.

Thanks heaps...

BigGuy

227 posts

Master Geek
+1 received by user: 26

#1086270 10-Jul-2014 09:55

And now I'm getting 5.7.1 SMTP; 550 5.7.1 errors.

Orcon's SMTP servers appear to be on some blacklists.
Maybe this is the cause!?

Will log a job when I get time.

Sounddude

I fix stuff!
1929 posts

Uber Geek
+1 received by user: 615

Trusted

2degrees

Lifetime subscriber

#1086287 10-Jul-2014 10:36

Hi Bigguy

Yes it seems our servers have been blacklisted. The Guys are working on it.

BigGuy

227 posts

Master Geek
+1 received by user: 26

#1086302 10-Jul-2014 11:10

Awesome, thanks for the quick response.

Saves me logging a job :)

FireEngine

1223 posts

Uber Geek
+1 received by user: 221

Trusted

#1086536 10-Jul-2014 17:27

Fix has gone in for this so everyone should now be fine to (re)send email. Sorry for the inconvenience.

Regards FireEngine

LittleDude

164 posts

Master Geek
+1 received by user: 8

Lifetime subscriber

#1086725 10-Jul-2014 20:58

But now I'm getting SPAM that should be blocked by any half decent filter :(

roffo

9 posts

Wannabe Geek
+1 received by user: 3

Trusted

2talk

#1086824 10-Jul-2014 23:02

LittleDude: But now I'm getting SPAM that should be blocked by any half decent filter :(

We're running the filter in tag-only mode at the moment. Quarantine mode will be enabled by default in the near future, but if you'd like to login and enable it for yourself the FAQ should help you out: http://www.orcon.net.nz/support/gfaq_page/how_do_i_use_the_orcon_spam_filter

If you get stuck or have any issues logging in please pm me. Cheers!

Edit: Looks like links might be disabled for me as my account is new...

BigGuy

227 posts

Master Geek
+1 received by user: 26

#1086880 11-Jul-2014 07:48

roffo:
LittleDude: But now I'm getting SPAM that should be blocked by any half decent filter :(

We're running the filter in tag-only mode at the moment. Quarantine mode will be enabled by default in the near future, but if you'd like to login and enable it for yourself the FAQ should help you out: http://www.orcon.net.nz/support/gfaq_page/how_do_i_use_the_orcon_spam_filter

If you get stuck or have any issues logging in please pm me. Cheers!

Edit: Looks like links might be disabled for me as my account is new...

Not just you: I cant log in either (assuming its the same Orcon username and password you would use to log in via webmail or your account).

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

roffo

9 posts

Wannabe Geek
+1 received by user: 3

Trusted

2talk

#1086901 11-Jul-2014 08:39

BigGuy: please PM me your account number and I'll take a look

BigGuy

227 posts

Master Geek
+1 received by user: 26

#1086907 11-Jul-2014 09:04

roffo: BigGuy: please PM me your account number and I'll take a look

Done :)

Jattennz

90 posts

Master Geek
+1 received by user: 1

#1086967 11-Jul-2014 10:10

I've been having issues with the webmail as well. Messages I sent yesterday came back this morning saying they weren't sent. Also I keep getting disconnected from webmail after 10-20 minutes saying "Unkown user or incorrect password". Only started occurring yesterday.