[Snap] Snap SIP settings

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Snap SIP settings

bjorn

192 posts

Master Geek

#150271 17-Jul-2014 09:21

Hey Guys,

Just moved to Snap from WxC but having trouble finding settings for SIP to use with my TP Link TD-VG3631.

This is what I've worked out:

Profile Name: SnapVOIP
Phone Number: Phone number without leading 0
Display Name: Phone Number
Authentication Realm: -blank-
Authentication ID: ?
Password: ?
Registrar Address: connect1.plus.snap.net.nz
SIP Proxy: connect1.plus.snap.net.nz
Outbound Proxy: 0.0.0.0

Registrar Port: 5060
SIP Proxy Port: 5060
Outbound Proxy Port: 5060

Preferred Codec 1: G.711ALaw
Preferred Codec 2: G.711MuLaw
Preferred Codec 3: G.722
Preferred Codec 4: G.729a/b

What I'm not sure of is the "Authentication ID" and is the password the same as the account password?

1 | 2

7296 posts

Uber Geek

ID Verified

#1090441 17-Jul-2014 09:44

auth ID is the phone number again, and yes, acct password

bonkas

314 posts

Ultimate Geek

#1090446 17-Jul-2014 09:52

I had to include the leading 0 for my config on a SPA112 so check that as well if it does not work.

bjorn

192 posts

Master Geek

#1090487 17-Jul-2014 10:08

Did you include the leading 0 in the auth id as well?

eXDee

4032 posts

Uber Geek

Trusted

#1091834 18-Jul-2014 22:52

Good luck - mixed bag for voip on non fritz hardware...

Oblivian

7296 posts

Uber Geek

ID Verified

#1091838 18-Jul-2014 23:00

Sorry, been in a position to check now.

SIP auth = areacode+num incl leading 0

frizianz

105 posts

Master Geek

#1095374 25-Jul-2014 08:23

Here is my configuration from my working FreePBX install:

[Snap]
disallow=all
host=connect1.plus.snap.net.nz
username=03352XXXX
fromuser=03352XXXX
secret=<removed>
type=peer
qualify=yes
context=from-pstn
nat=yes
fromdomain=connect1.plus.snap.net.nz
dtmfmode=rfc2833
allow=alaw
canreinvite=no
insecure=invite,port

[Snap-user]
secret=<removed>
type=user
context=from-pstn

register=03352XXXX:<removed>@connect1.plus.snap.net.nz/03352XXXX

Hopefully this is helpful :)

bjorn

192 posts

Master Geek

#1098203 29-Jul-2014 21:06

So after a month of no phone I got it working tonight with the following settings:

Profile Name: SnapVOIP
Phone Number: Phone number with leading 0
Display Name: Phone Number
Authentication Realm: -blank-
Authentication ID: Phone number with leading 0
Password: SIP Password
Registrar Address: connect1.plus.snap.net.nz
SIP Proxy: connect1.plus.snap.net.nz
Outbound Proxy: 0.0.0.0

Registrar Port: 5060
SIP Proxy Port: 5060
Outbound Proxy Port: 5060

Preferred Codec 1: G.711ALaw
Preferred Codec 2: G.711MuLaw
Preferred Codec 3: G.722
Preferred Codec 4: G.729a/b

This however would not have been possible without the SIP password which was not the same as the account password. Anyone wanting to setup a custom device in the future other than the FRITZ!Box will have the same issue unless you can't obtain that password.

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itey

476 posts

Ultimate Geek

#1098750 30-Jul-2014 18:41

how do you get the sip password?

bjorn

192 posts

Master Geek

#1098800 30-Jul-2014 20:25

You don't unless you can convince Snap to give it out. Something they aren't normally willing to do at the moment.

jnimmo

1097 posts

Uber Geek

#1099666 31-Jul-2014 21:10

Just for any future reference - I assume people outside of Christchurch use a different SIP server; unless the others are just for redundancy.

connect1.plus.snap.net.nz = Christchurch
connect2.plus.snap.net.nz = Wellington
connect3.plus.snap.net.nz = Auckland

Just leave it on connect1.. the others don't work :)

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#1099672 31-Jul-2014 21:16

jnimmo: Just for any future reference - I assume people outside of Christchurch use a different SIP server; unless the others are just for redundancy.

connect1.plus.snap.net.nz = Christchurch
connect2.plus.snap.net.nz = Wellington
connect3.plus.snap.net.nz = Auckland

Auckland, snap configured my VoIP settings themselves - as i suspected, and this thread confirmed, it was a password issue all along as to why i couldnt do it myself.

seems im set on connect1, never noticed any issues with the latency..

might jump onto the auckland based sip server, see if i notice any differences.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#1099677 31-Jul-2014 21:20

nope. connect2 and connect3 403, back to connect1 for me!

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

jnimmo

1097 posts

Uber Geek

#1099679 31-Jul-2014 21:24

I've never actually tried switching so I don't know if the others would work or if it has to be provisioned differently from their end.. Most latency would be getting from your router to the core so suspect you wouldn't get much lower than the figures above, but would be interesting to know :)

Edit - you bet me to posting. Interesting, perhaps the others are just there running passively in case Christchurch goes down, or maybe they are just for corporate customers (who use a separate VLAN anyway)

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#1099682 31-Jul-2014 21:27

jnimmo: I've never actually tried switching so I don't know if the others would work or if it has to be provisioned differently from their end.. Most latency would be getting from your router to the core so suspect you wouldn't get much lower than the figures above, but would be interesting to know :)

bulk is more in the transit from Auckland to Christchurch actually

Tracing route to chcacme01.plus.snap.net.nz [123.255.8.82]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 11 ms 10 ms 11 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 5 ms 5 ms 5 ms 54.32.69.111.static.snap.net.nz [111.69.32.54]
4 31 ms 22 ms 20 ms 116.53.69.111.static.snap.net.nz [111.69.53.116]
5 20 ms 20 ms 20 ms 117.53.69.111.static.snap.net.nz [111.69.53.117]

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

grudge

266 posts

Ultimate Geek

#1099799 1-Aug-2014 08:07

bjorn: So after a month of no phone I got it working tonight with the following settings:

Preferred Codec 1: G.711ALaw
Preferred Codec 2: G.711MuLaw
Preferred Codec 3: G.722
Preferred Codec 4: G.729a/b

Hey I'm curious why you'd put g.722 as third preferred codec, you might as well take it out altogether if you do that order.
It would make more sense to have

1.722
2.711a
3.711u
4.729

In my opinion.

Regards,
Andrei.

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