Global Mode Outage?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Global Mode Outage?

Hoppykiwi

1 post

Wannabe Geek

#151373 23-Aug-2014 10:44

My Global mode has ceased working on both Netflix and BBC inlayer. Is anyone else experiencing this? I can't seem to resolve it at my end.

Cheers.

Item

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#1118631 30-Aug-2014 16:44

Just checked my Netflix and is currently not working...

I have had this before and it resolved in a while, so will keep an eye on.

ange21

15 posts

Geek
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#1118642 30-Aug-2014 17:14

not working for me as well, i thought my xbox was playing up :(

macuser

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#1118655 30-Aug-2014 17:53

Me too...

NonprayingMantis

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#1118687 30-Aug-2014 18:59

Netflix is working for me on my $5 service, unblock-us.

I wonder why your $0 service is down?

(lighbox is also working just fine too - but then that doesn't require global mode at all)

Item

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#1118691 30-Aug-2014 19:02

NonprayingMantis:

I wonder why your $0 service is down?

Because one has nothing to do with the other?

Detruire

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#1118695 30-Aug-2014 19:13

Not working on 4od either.

rm *

Dyson

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NonprayingMantis

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#1118697 30-Aug-2014 19:13

Item:
NonprayingMantis:

I wonder why your $0 service is down?

Because one has nothing to do with the other?

O RLY?

D.W

747 posts

Ultimate Geek
+1 received by user: 91

#1118706 30-Aug-2014 19:36

NonprayingMantis:
Item:
NonprayingMantis:

I wonder why your $0 service is down?

Because one has nothing to do with the other?

O RLY?

They pay for an internet service that offers global mode. If Netflix isn't working, they're not getting that.

NonprayingMantis

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#1118722 30-Aug-2014 19:49

D.W:
NonprayingMantis:
Item:
NonprayingMantis:

I wonder why your $0 service is down?

Because one has nothing to do with the other?

O RLY?

They pay for an internet service that offers global mode. If Netflix isn't working, they're not getting that.

they aren't paying for global mode. hence 'you get what you pay for'

pay $0 for something which normally costs $5 standalone, and don't be surprised when it doesn't work as well as the $5 service.

Behodar

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#1118742 30-Aug-2014 20:19

I'm with Mynxnet, which also offers Global Mode, and Netflix is working. It therefore does appear to be a Slingshot-specific problem.

Just a word of advice: Perhaps put something a little more descriptive than "not working". Does it complain that you're outside the US? Does it give another error message? Does the site itself load and fail to play videos, or does it not even get that far? Although it's likely that the problem affects all Slingshot customers, there's no guarantee of that so having a bit more detail could help to track down where the issue lies.

ange21

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+1 received by user: 2

#1118804 30-Aug-2014 23:29

seems to be working for me now

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Slingshot

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Slingshot

#1119378 1-Sep-2014 10:01

Hey guys,

We touched base with the Global mode team this morning so I'm just letting y'all know what was up on the weekend.

- Bit of proxy trouble on Sat morning, sorted by ~11am
- A Netflix change was causing some errors in some of their clusters (bout a 10% error rate according to the testing the team were doing)
- An attempt to fix this from the Global Mode side fell over. That was sorted pretty quick but there would have been issues from ~4:45 - 5:15pm on Saturday

Should be all good now though :)

Cheers,
Chris

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ