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170 posts

Master Geek
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Topic # 151638 31-Aug-2014 21:38
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Is it easy to port my existing landline to VOIP (iTalk) so I can move from ADSL (currently with Flip) to Naked VDSL with Slingshot? (keeping my existing phone number in the move)

Reading the iTalk help pages, they say you can't port your main landline number or a service with broadband provisioned on it!

I am assuming that with iTalk being in the Slingshot family, that they would be able to handle the migration and porting successfully so that when they grab the service from Flip, the push my existing landline number onto iTalk and provision my naked VDSL at the same time (but maybe that is overly optimistic thinking!).

It is for simplicity of the migration and porting that I am primarily considering iTalk rather than another VOIP supplier, but if iTalk won't do it anyway, then I guess I have nothing to lose with enquiring of other VOIP providers about porting my landline number to VOIP, in case someone else can do it.

I have a call with Slingshot sales team lined up for the morning, so they might be able to sort it out for me then, but be better if I know the pro / cons / limitations before they call, so that I can do some thinking and know what to order then.

I guess I am happy to take a day or two downtime on either broadband or phone (or both) if it allowed it to happen, as it would save us a reasonable amount per year going forwards.

I guess in terms of lining up my "plan B" options:
... if the above isn't possible to achieve, can I migrate VDS with landline to naked VDSL down the line?
... are there other VOIP providers likely to help me port my main landline during the changeover?
... any other ideas to make this work?

Thanks for your help,

Mike

ps  I was planning to shift to UFB with Slingshot, but there is a reasonable chance we will move house during this year, and their terms will allow me to move house within an IFB area for free, but if I want to downgrade from Fibre to VDSL or ADSL inside the year, then I have to pay $199 to break contract... which seems crazy (regrdless of whether I stay with Slingshot or not - so why would you stay???). Hence planning to take VDSL now since new house is also in VDSL enabled area. Looking to go "naked" with VOIP to offset the extra cost as we don't use landline a lot, but would want to keep number. Have used VOIP extensively in the past in the UK, so happy with VOIP/SIP technology.

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Slingshot

  Reply # 1119354 1-Sep-2014 09:26
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Hey Mike, moving the Flip landline to iTalk should be no problem at all. Drop me a line if you do run into any issues.

Cheers,
Chris






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Master Geek
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  Reply # 1119719 1-Sep-2014 16:34
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Chris,

Thanks for the info. Are you suggesting that I can do the number porting and shift to naked VDSL all on the phone with Slingshot in one hit, or do I need to call iTalk and Slingshot separately. (if separately, which should I call first?)

As it happens my signup isn't going smoothly at all. Two aborted attempts to sign up over the weekend, promised a sales call at 10am this morning... but no call came! :O(

Perhaps Slingshot don't want my business.

Mike

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  Reply # 1119771 1-Sep-2014 17:14
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  Reply # 1120468 2-Sep-2014 13:32
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Shouldn't be having that much trouble Mike. Want to flick me a message me some details and I can sort you out with a call back.






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  Reply # 1120620 2-Sep-2014 17:31
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Thanks Chris,

Third time lucky.

They called me at 4:48pm today and it is all sorted and they honoured the 2 months free deal I had.

Shame it took a bit of messing in the middle, but we got there in the end.

Mike

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  Reply # 1120631 2-Sep-2014 17:45
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for the stability of your VOIP, ild avoid using the modem inwhich slingshot provide...

its the cheaper of the ISP provided modem/routers, and under load does tend to show its true colours..


otherwise it sounds like a solid plan.




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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




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  Reply # 1120632 2-Sep-2014 17:46
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For reference of anyone else considering the same type of move....

Slingshot have signed me up today and placed the order. Should take 2 - 10 days for the order to process, although install is at the mercy of Chorus and their waiting list, so could be inside that time, or up to 3 weeks from now, depending how busy they are in my area.

To migrate to Naked VDSL with Slingshot and keep the landline number on iTALK VOIP, you deal with the one team at Slingshot for the signup and migration of both internet and VOIP at once. The lady signing me up has put a note on the account about the iTalk number migration.

My understanding of the process is that on the day that Chorus carry out the switchover, the tech visits the exchange and my house to complete the migration from the old supplier. He connects the naked VDSL broadband on that day, and the number is then held for porting too. Once the VDSL is live that day (something the Chorus guy checks before leaving), I call Slingshot who press go on the phone number porting aspect which should only take a couple of hours to complete from then. So total downtime on phoneline should be less than 6 hours (4 hours for the Chorus guy and 2 hours once I phone Slingshot).

If all goes well, then the switchover should be pretty seamless and painfree (we'll wait to see though!)

In terms of billing, my iTalk and VDSL will come together on the same bill, so it should be a pretty neat solution altogether. I guess if it works really well, it might pay Slingshot to market this as an option to help keep the price of VDSL lower and draw in more takers for their naked VDSL plans. Although VOIP isn't ideal for everyone, I'm happy to try it out, since I've used it for extra lines at home before, and don't get or make many landline calls from home anyway.

I'll let you all know how it goes, and report back if I hit any more problems (either with Slingshot or Chorus), but hopefully the next thing you'll hear will be a review of the shiny new naked VDSL service with VOIP in action!

Mike



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  Reply # 1120675 2-Sep-2014 18:09
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hio77: for the stability of your VOIP, ild avoid using the modem inwhich slingshot provide...



Would you recommend not getting that router at all (I think it is model number: VB104W)? (ie should I cancel that part of the order so as to not bothering paying them the $20 + postage etc)
OR should I take it anyway, and only upgrade the router later if I actually hit problems?
OR even just take it to use as a spare from day one, and buy myself something different immediately?

What VDSL router would you recommend?

I currently have a old Billion ADSL modem with a couple of VOIP ports on it, which has been reconfigured to run as a internal ATA, which is working fine on my ADSL connection (supplied on a different modem/router). I plan currently to use that again as my ATA device (hanging off the new VDSL router), keeping my existing UK phoneline on one VOIP port, and adding the new iTALK NZ line to the other port.

However, if I was buying a new device specifically, it might be worth planning ahead, and buying a router that will work for VDSL with a couple of VOIP ports built-in to it and also ideally being future proofed to work with UFB at some stage in the future, so I am not tied to any one technology (but that might be not so affordable)!

Failing that, happy to have a good solid VDSL Router with full N Wifi (and gigabit ethernet ports), and keep using the existing billion device as my ATA.

Happy to hear recommendations from anyone who has advice and experience to offer....

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  Reply # 1120689 2-Sep-2014 18:20
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miked:
hio77: for the stability of your VOIP, ild avoid using the modem inwhich slingshot provide...



Would you recommend not getting that router at all (I think it is model number: VB104W)? (ie should I cancel that part of the order so as to not bothering paying them the $20 + postage etc)
OR should I take it anyway, and only upgrade the router later if I actually hit problems?
OR even just take it to use as a spare from day one, and buy myself something different immediately?

What VDSL router would you recommend?

I currently have a old Billion ADSL modem with a couple of VOIP ports on it, which has been reconfigured to run as a internal ATA, which is working fine on my ADSL connection (supplied on a different modem/router). I plan currently to use that again as my ATA device (hanging off the new VDSL router), keeping my existing UK phoneline on one VOIP port, and adding the new iTALK NZ line to the other port.

However, if I was buying a new device specifically, it might be worth planning ahead, and buying a router that will work for VDSL with a couple of VOIP ports built-in to it and also ideally being future proofed to work with UFB at some stage in the future, so I am not tied to any one technology (but that might be not so affordable)!

Failing that, happy to have a good solid VDSL Router with full N Wifi (and gigabit ethernet ports), and keep using the existing billion device as my ATA.

Happy to hear recommendations from anyone who has advice and experience to offer....


Fritzbox or an Asus DSL-N66U Ild go for.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




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  Reply # 1120907 3-Sep-2014 00:10
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hio77:

Fritzbox or an Asus DSL-N66U Ild go for.


What would you use for the VDSL modem though? (I'm presuming that the Slingshot provided router has a VDSL modem built-in, where those suggestions don't appear to have the VDSL modem.... unless I am missing something). Would you use the Slingshot unit, but run it in some sort of bridge mode, as just a modem on ethernet router?

Those modems are also a lot more pricey in NZ than overseas!!! Wow...

Mike

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  Reply # 1120909 3-Sep-2014 00:36
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miked:
hio77:

Fritzbox or an Asus DSL-N66U Ild go for.


What would you use for the VDSL modem though? (I'm presuming that the Slingshot provided router has a VDSL modem built-in, where those suggestions don't appear to have the VDSL modem.... unless I am missing something). Would you use the Slingshot unit, but run it in some sort of bridge mode, as just a modem on ethernet router?

Those modems are also a lot more pricey in NZ than overseas!!! Wow...

Mike


they are a meter/router.


Fritzboxes are sold by snap.


the Asus is far cheaper. http://www.pbtech.co.nz/index.php?z=p&p=MODAS0660&qr=pspy&ref=pricespy

You might be able to get a Fritzbox Cheap on here..






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  Reply # 1120922 3-Sep-2014 06:23
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miked:
hio77:

Fritzbox or an Asus DSL-N66U Ild go for.


What would you use for the VDSL modem though? (I'm presuming that the Slingshot provided router has a VDSL modem built-in, where those suggestions don't appear to have the VDSL modem.... unless I am missing something). Would you use the Slingshot unit, but run it in some sort of bridge mode, as just a modem on ethernet router?

Those modems are also a lot more pricey in NZ than overseas!!! Wow...

Mike


They're not really that much more expensive, especially when you factor in the size of our market. The cost of getting a Choruspermit for example means a reseller would have to sell their first few thousand devices just to break even.



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