We are embarking on a piece of work to revamp My Account and all our self-service tools.
We want to make it amazingly easy to use, really handy - and for it to work across a range of devices.
If there's anything you'd like to see built in there - please sing out. You know best what you'd like to see and what would be most helpful for you.
So far we are looking at:
- order tracking
- plan changes
- fault logging/ troubleshooting
- managing payments
- data usage / calling details
- pushed network status to people affected by an issue
And a bunch of other things.
Thanks all! Any feedback would be awesome.