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69 posts

Master Geek
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Topic # 154440 28-Oct-2014 12:56
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Hi guys,

Hopefully someone from Slingshot will pick this up and be able to answer for me.

I'm keen to upgrade to UFB 100/50 and the Chorus site shows it has been installed and is available in my street. I believe fiber was installed around 3-4 months ago, but I have used the address checker on the SS site to see if it is available now but it shows the only options as being ADSL and VDSL (which I currently have). I've also checked with Spark and Vodafone but I get the same options.

Typically how long after fiber is installed in an area does it become available for hooking up customers? Since it isn't available with the Big Three yet I can only assume there may be some additional gear that is required / has only just been installed and is awaiting commissioning.

I am located at the bottom end of McLeod Rd in Te Atatu South (near McLeod Park).

If anyone from SS could give me an idea it would be hugely appreciated :)

Cheers,
Richard

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999 posts

Ultimate Geek
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Slingshot

  Reply # 1163525 28-Oct-2014 13:04
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Hey Richard,

The rule of thumb afaik is that if you're showing up as a yes on http://www.chorus.co.nz/network-upgrade-map then we should be able to do fibre fine. We take our address checker results from Wireline and that's a bit behind the Chorus network map.

If you'd like to pm me some details on what you're after I'd be happy to get the ball rolling for you.

Cheers,
Chris




18 posts

Geek
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Slingshot

  Reply # 1163526 28-Oct-2014 13:04
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Hey Richard,

Most of us ISPs use a Chorus B2B system to determine eligibility - sometimes it can take a little while for that system to update to new fibre builds.  Your location shows as available on Chorus maps (which is pretty much the definitive place to check if the fibre is live) so we will be able to provision if for you - will just have to be done over the phone as our website will continue to think it isn't available until that other system is updated.

Cheers,

 

W

999 posts

Ultimate Geek
+1 received by user: 56

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Slingshot

18 posts

Geek
+1 received by user: 5

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Slingshot

  Reply # 1163528 28-Oct-2014 13:05
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Snap!



69 posts

Master Geek
+1 received by user: 2


  Reply # 1163533 28-Oct-2014 13:13
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Slingshot: Hey Richard,

The rule of thumb afaik is that if you're showing up as a yes on http://www.chorus.co.nz/network-upgrade-map then we should be able to do fibre fine. We take our address checker results from Wireline and that's a bit behind the Chorus network map.

If you'd like to pm me some details on what you're after I'd be happy to get the ball rolling for you.

Cheers,
Chris


Bloody hell that was quick guys!! I'd like to think you were standing by just waiting for my question lol :)

Since Chris got in first (just!) you can have the pleasure of following up for me! I will PM you in a mo with my details.

Cheers for the incredibly rapid response :)
Richard

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