Signed up this week. Now the wait for install.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Signed up this week. Now the wait for install.

t1mm3h

3 posts

Wannabe Geek
Inactive user

#157268 25-Nov-2014 23:00

Hi all,

I signed up for My Republic this week. Pretty excited to finally get some fiber but I have a few questions.

Can the fiber be run inside existing copper ducting to save digging up the driveway? Perhaps somebody from enable could advise.
How long does the install take from sign up date?
are you running untagged or tagged vlans?

Anyway, get ready guys. I'll be pushing it to the max once it's on!

Whinery

104 posts

Master Geek

Trusted

#1183821 27-Nov-2014 09:07

1) That's up to the LFC, and the RSP has no say over the install. The answer should be the same for all RSPs. And (despite what some of the LFCs imply), you have some say over the installation method, location, and such. Don't be afraid to tell them how you'd like them to do it.
2) We are seeing LFC install times of 4-6 weeks. But I've mainly been looking at our Chorus installs, as that's the most common. Not sure if the other LFCs have vastly different times.
3) untagged

Push it. Push it real good.

t1mm3h

3 posts

Wannabe Geek
Inactive user

#1184508 27-Nov-2014 22:42

Sounds good to me. I plan to document the whole install also. Yesterday we were contacted by Enable and they will be coming around on Tuesday.

eth

74 posts

Master Geek

#1187516 2-Dec-2014 21:58

t1mm3h: Sounds good to me. I plan to document the whole install also. Yesterday we were contacted by Enable and they will be coming around on Tuesday.

We signed up to MyRepublic last week and Enable came around today to do the scope. Shouldn't be too long before it is installed, really looking forward to those 100/20 speeds over UFB with MyRepublic!

andrewbnz

59 posts

Master Geek

#1198177 15-Dec-2014 23:43

I signed up on the 30th November. Got a confirmation email saying LFC would be in touch to arrange install process etc... and the entire process on average takes 2-3 weeks.

After not hearing anything for two weeks. I emailed MyRepublic last night to see how things were progressing.

I received a call this morning saying the scheduled the planning stage of install to begin on 8 December but have now pushed it back till 22nd Jan. Apparently I should have received a call prior to the 8th and also when they postponed the install but received nothing. I'm a bit disappointed that I now have to wait till end of Jan but i guess thats life.

I do find it a bit on the nose that MyRepublic deducted the $50 deposit for the router on the 30th. Yet I will have nothing to show for it for at least 2 months.

DarthKermit

5346 posts

Uber Geek

Trusted

#1198178 15-Dec-2014 23:51

The existing copper conduit would normally be Chorus won't it? If so, Enable can't use it as it belongs to a different company. I think this is the case anyway.

Whatifthespacekeyhadneverbeeninvented?

xlinknz

1130 posts

Uber Geek

Trusted

#1202932 23-Dec-2014 21:20

I just [& finally] signed up today too

6hrs in, so far so good... I can log into myrepublic

I'm looking forward to being on ufb and no caps on usage !

xlinknz

1130 posts

Uber Geek

Trusted

#1204889 28-Dec-2014 13:23

xlinknz: I just [& finally] signed up today too

6hrs in, so far so good... I can log into myrepublic

I'm looking forward to being on ufb and no caps on usage !

update - I had a text last night saying the order had being placed with Chorus :)

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

xlinknz

1130 posts

Uber Geek

Trusted

#1205478 29-Dec-2014 13:53

xlinknz:
xlinknz: I just [& finally] signed up today too

6hrs in, so far so good... I can log into myrepublic

I'm looking forward to being on ufb and no caps on usage !

update - I had a text last night saying the order had being placed with Chorus :)

update #2 - Transfield/Chorus called and are coming for the site survey tomorrow !

andrewbnz

59 posts

Master Geek

#1205500 29-Dec-2014 14:20

Well yours is going fastest than mine. Which area are you in.

xlinknz

1130 posts

Uber Geek

Trusted

#1205668 29-Dec-2014 18:25

andrewbnz: Well yours is going fastest than mine. Which area are you in.

Wellington

xlinknz

1130 posts

Uber Geek

Trusted

#1206350 31-Dec-2014 10:25

xlinknz:
xlinknz:
xlinknz: I just [& finally] signed up today too

6hrs in, so far so good... I can log into myrepublic

I'm looking forward to being on ufb and no caps on usage !

update - I had a text last night saying the order had being placed with Chorus :)

update #2 - Transfield/Chorus called and are coming for the site survey tomorrow !

update #3 - Asus router arrived yesterday. Transfield/Chorus came this morning at 7.30am [delayed from 3pm yesterday]. A very straight orward install anticipated and booked for 7.30am 8th Jan

xlinknz

1130 posts

Uber Geek

Trusted

#1217555 19-Jan-2015 13:45

Well I am up and running, my sincere thanks to my republic for a very quick and successful install and cut over [including voice]

23/12 signed up
29/12 router arrived
31/12 site survey by Transfield/Chorus
8/1 internal install by Transfield/Chorus [& a really good job done too] internet all going by 12.30pm
13/1 voice number ported [I specially requested for this to only occur after successful internet cut over]

16 days from ordering to Internet

Thank you Marc, Kim, Calab etc at MR

qyiet

454 posts

Ultimate Geek

Trusted

#1219065 21-Jan-2015 13:24

xlinknz: Well I am up and running,..
16 days from ordering to Internet

I just hit day 80, and I've had the site survey from transfield. Apart from a system glitch at the start that lost me about 14 days the myRepublic support seem to be doing a good job, but everything is taking an age.

Warning: reality may differ from above post