hi.
on the 10th my internet went down. dsl light on but internet light off. hnm.. so i call orcon "oh chorus are transfering you to a closer cabinet" "great!" i say. thank god too because for the last 6 months i have been getting 3mbps at best and sub 1mbps at worst. "so when will that be complete?"
"uhh the 12th sorry"
three days for an asid transfer what a joke.
so today is the day. i was happy at the very least i would be back online. even if the cabinet change didn't fix the speed issue. nope. no such luck. so i call Orcon and after an hour on the phone and 45 minutes for a callback i finally find out that chorus rescheduled the work order for the 16th! SEVEN days for an asid transfer.
so why am i posting here? because thanks to heroes like firetruck i have had more luck getting things done than trying to navigate tech 1 overseas.
by this point orcon owes me big time. i have put up with a year plus of technical problems with either very little done or excuses and apologies.
so by this point i think orcon should either pay out of pocket to get chorus to jumper my connection yesterday. or provide a temporary solution for the internet.
chorus not keeping their schedule is on YOUR head. since they don't talk to domestics. time provide internet srrvices orcon