Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


eth



74 posts

Master Geek


# 161964 25-Jan-2015 15:19

We're in the process of moving from Slingshot ADSL to UFB through another provider and I would like to clarify a few things.

First off, I have seen so much conflicting information regarding whether to cancel our account or not. Will Slingshot automatically cancel our account when we get connected to the new provider? Our billing month ends on 18 Feb and the fibre should be connected in the next week or two, so would that mean that our Slingshot account automatically gets cancelled before the start of the next billing month?  We are moving from Chorus ADSL to Enable UFB, so I don't think that Enable would touch the old Chorus connection, if that has an effect on anything. I just don't want to find on the 19th of Feb that Slingshot has billed us from another month when we have already stopped using their services. Also, what happens with the Slingshot email address? Does it stop working as soon as the new provider's services are connected or will it keep working until the end of the final billing month?

Cheers, eth

Create new topic
22522 posts

Uber Geek

Trusted
Subscriber

  # 1221869 25-Jan-2015 15:22
One person supports this post
Send private message

No it wont automatically cancel. It only cancels if you take over the same physical connection the last ISP had into the property which is called a churn. As UFB is new work from a totally different provider (enable) then chorus will have no way of even knowing there is a new connection into the place.

It will keep working forever till you tell slingshot to stop it. I would always have a month overlap between services to make sure you are happy with the new connection and they dont repeatidly stuff up the installation.




Richard rich.ms

245 posts

Master Geek

Trusted

  # 1221919 25-Jan-2015 16:37
Send private message

Slingshot get a notification from Chorus if anything happens to the copper line., if the line's not being disconnected then slingshot won't be notified. In saying that another source of notification is if you're transferring the number to another provider, which you may or may not be doing.

It's always best to call in and request a cancellation regardless just to be sure (and have a record of it and notified of the terms etc). As richms said it's best to have some overlap as things sometimes don't go perfect on the install and you can end up without internet and potentially losing your number for good.

Scott


edit: spelling

 
 
 
 


28264 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1221985 25-Jan-2015 19:37
Send private message

You're moving from copper to UFB. Your new ISP won't be a clue in the world who your old provider is, or even if you have an existing connection. It's up to you to cancel your old service.



Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.