Slingshot 0800 number been dead for over 24 hours

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Slingshot 0800 number been dead for over 24 hours

KellyP

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#16198 28-Sep-2007 18:49

My mother in law just singed up for Slingshot Broadband the other day and shes having trouble getting it up and running. Basically they told her that her connection was now active, which is not from what I have seen.

But whats pretty amazing is that their 0800 number has been dead since yesterday, even their fax number. She contacted Telecom 4 times but they told her the 0800 number of Slingshot is not run by them and that nobody knows whats happening. Anyone here know whats happening?

paradoxsm

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#88564 28-Sep-2007 19:05

Fine this end, 0800 892 000

0508 SLINGS had been buggy for months.

KellyP

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#88583 28-Sep-2007 21:38

I tried from about 5-6 different phones, I always get:

"Your call is unable to proceed at this time, please try again later."

richms

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#88596 28-Sep-2007 23:01

When I was trying to call them it was fine at getting me thru to being on hold... getting an answer... well...

Richard rich.ms

tama

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#88696 30-Sep-2007 09:42

James Bond: I tried from about 5-6 different phones, I always get:

"Your call is unable to proceed at this time, please try again later."

tama

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#88697 30-Sep-2007 09:45

Sorry I press the wrong button while trying to reply

Has she signed up for Slingshot's tolls service as well? That particular message didn't sound like a Telecom landline message, so it might be generated from Slingshot's end if their tolls service hasn't been properly setup on your mother in law's phone line.

freitasm

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#88698 30-Sep-2007 09:56

James Bond: I tried from about 5-6 different phones, I always get:

"Your call is unable to proceed at this time, please try again later."

Works for me, from my VFX line.

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stfn

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#89841 6-Oct-2007 17:10

I had the same problem last week. I couldn't get through for 3 days. This was prior to the phone service from Slingshot even being activated so can only assume that they didn't have an operative phone line for 3 days. Having just taken out a new account with them, this was slightly concerning to say the least. I have subsequently got through, just hope it stays that way....

paradoxsm

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#89876 6-Oct-2007 23:04

Still working for me, I phoned them last night to Deactivate iTalk and again this morning to Reactivate it after I got given a pile of ATA's and some PABX units to play with. :-D

I tried 0508 slingshot last night and 0800 89 2000 today. it also worked half an hour later dialling out from my iTalk line.

Great service both times too.