orcon issues 26/1/2015

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › orcon issues 26/1/2015

hamish225

1418 posts

Uber Geek

ID Verified

#162013 26-Jan-2015 21:35

Hey, so by the looks of things this isnt just affecting me, but the internet is going REALLY slow for me.

im on VDSL and ill attach my line stats below but im pretty sure its not my line :P

i tried calling orcon but i got a message saying they were experiencing higher than normal call volumes - go figure.

our voip wont work either because the connection is going so slow.

the weird thing is, occasionally a web page will load quickly or ill be able to load speedtest.net and get a speedtest done, but then a couple of seconds later it'll just stop working agan.

i've rebooted the modem several times and it does not solve the problem.

*Insert big spe*dtest result here*

lagbort

263 posts

Ultimate Geek

ID Verified

#1222782 26-Jan-2015 21:39

Same issue here on UFB in wellington.

Weirdly I am getting full upload speed, but around 0.35 down.

FireEngine

1223 posts

Uber Geek

Trusted

#1222799 26-Jan-2015 21:45

South Island Degradation

"We are currently experiencing degraded service on our link between North and South Island. Engineers investigating with our Carrier."

Regards FireEngine

Chrisalis

6 posts

Wannabe Geek

#1222808 26-Jan-2015 22:00

Same issues here in Christchurch (Rolleston) very slow or non existant VDSL and phone. Snail pace download and almost normal upload. Copping grief from Mrs who is trying to complete some online training course.

Alistair

JockTheKiwi

29 posts

Geek

#1222837 26-Jan-2015 22:22

Me too in Wellington. Destiny was a bust tonight. 0.5Mb down and up.

From http://speedtest.orcon.net.nz/

Last Result:
Download Speed: 522 kbps (65.3 KB/sec transfer rate)
Upload Speed: 512 kbps (64 KB/sec transfer rate)
Latency: 34 ms
26/01/2015 10:14:15 pm

KingPickle

17 posts

Geek

#1222845 26-Jan-2015 22:33

Atrociously slow in Porirua.... the Orcon speed test won't even complete....

I have tried the following advice from the speed test page but it doesn't seem to be helping :P

How to improve your broadband speeds
DO get the fastest type of broadband available at your house. Standard broadband (ADSL) is fast, VDSL is faster, and UFB is the fastest.
DO make sure your router is placed either a) in the middle of your home and/or b) where you use WiFi the most.
DO get a splitter installed and your wiring checked. Home wiring degrades over time and is a common cause of poor speeds.
DO use wired connections (Ethernet) instead of WiFi where possible.
DON'T rely on old modems/routers, computers and devices to give you the best possible speeds.

Se7ensyns

133 posts

Master Geek

#1222848 26-Jan-2015 22:38

Couldn't even load the Orcon main page was like being on dial up waiting for a picture to load. Also reminds me of an IT crowd episode. CoD AW was bust as is Netflix

FireEngine

1223 posts

Uber Geek

Trusted

#1222851 26-Jan-2015 22:41

FireEngine: South Island Degradation

"We are currently experiencing degraded service on our link between North and South Island. The issue has been traced and the Carriers technicians are en route."

Regards FireEngine

Sharesies kids

Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).

Adappted

121 posts

Master Geek

#1222868 26-Jan-2015 23:17

so... there is a single point of failure for the whole south island? nice.

michaelmurfy

meow
13244 posts

Uber Geek

Moderator

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Trusted

Lifetime subscriber

#1222873 26-Jan-2015 23:25

Adappted: so... there is a single point of failure for the whole south island? nice.

What do you honestly expect for a cheap residential service? It doesn't appear down, it is just degraded.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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FireEngine

1223 posts

Uber Geek

Trusted

#1222879 26-Jan-2015 23:32

Adappted: so... there is a single point of failure for the whole south island? nice.

No but the remaining capacity was maxxing out causing the degradation.

Regards FireEngine

JWR

821 posts

Ultimate Geek

#1222889 27-Jan-2015 00:10

It suddenly seems better. Hopefully, the problem is fixed.