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Topic # 165533 12-Feb-2015 14:58
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I usaully get a ping/latency of around 25ms to an auckland server and 46ms to Aus but now in the last 3 weeks that has doubled now when I play cs go I get a 76ms ping instead of my 45ms. I have my computer connected by cable, since its happened I have tested on three different computers so its not that tryed another modem and factory reset the one I use all the time and up dated firmware Same results no good . Help please

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  Reply # 1236683 12-Feb-2015 16:26
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I think the title is a bit confusing, referring to a latency drop, but in your post the latency has increased. I presume the latter is the actual case. From the numbers it looks like it still falls well within what could be 'normal' limits, possibly the ISP have had some route changes? Sorry, maybe someone else can offer something more useful on that front.




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  Reply # 1236710 12-Feb-2015 16:54
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OP also needs to provide a lot more information incl location and connection type.





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  Reply # 1236725 12-Feb-2015 17:25
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True latency increase . its just adsl connecting from nelson , cant get vdsl even thou my house is very close to the centre of town .



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  Reply # 1236744 12-Feb-2015 18:27
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O good and my neighbours both sides can get ultra vdsl but not me......

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  Reply # 1236845 12-Feb-2015 21:27
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have you asked for a pre qual from your ISP?



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  Reply # 1275262 1-Apr-2015 13:38
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After having slingshot look into this they txt me saying its all fixed but nothing has change when I replied to this they said they wont be doing anything about it.
Sling shot service is a joke. I pay as much as a person getting fibre but get a fraction of the actual service is beyond me . Slingshot hang your head in shame give me my latency back I play CSGO daily and for my ping to double because of my provider is so disheartening surely this breaks all kind of consumer rights .....



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  Reply # 1275305 1-Apr-2015 14:05
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  Reply # 1275660 1-Apr-2015 19:40
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Consumer rights for a "best efforts" internet service is whatever is available. If you want some minimum performance specs then its a completely different type of product, generally used for businesses since its quite expensive.

Have you tried switching off your modem for at least a minute before restarting?




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

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