Orcon Mail Guard dropping whitelisted domains

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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon Mail Guard dropping whitelisted domains

Lias

5589 posts

Uber Geek

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Lifetime subscriber

#165915 24-Feb-2015 15:37

Anyone else experiencing this?

I whitelist certain domains and Mail Guard keeps unwhitelisting them.

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

RogerMellie

320 posts

Ultimate Geek

#1245752 24-Feb-2015 17:58

a friend of mine today has been having emails to her Orcon address bounced back to different senders - one particular error email was saying "gmail.com" was blacklisted.

WTF.

openmedia

3330 posts

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#1335169 1-Jul-2015 16:42

Anyone else been having recent issues with Orcon Mail Guard?

I was wondering why my main email account was suddenly getting a lot less emails and for some reason they'd blocked

Facebook
LinkedIn
Air NZ
Dick Smith
Warehouse

I haven't changed any of my personal preferences for quite some time, and this only occurred in the last 2-3 weeks.

Just checked now and even though I've whitelisted the above they are still being blocked by mailguard.

Steve

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

Ramjet007

319 posts

Ultimate Geek

#1335479 2-Jul-2015 05:46

I was going to answer saying my white list was fine, but just checked my email and emails from 4 white listed domains were blocked. Was fine until today.

openmedia

3330 posts

Uber Geek

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#1335582 2-Jul-2015 10:43

Looks like the issue might be SPF records.

I have a personal domain hosted at 1st domains that fowards to my orcon email address.

All outgoing emails go via Orcon and that appears to work correctly.

Looks like the Orcon email servers don't like getting forwarded emails with SPF set.

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

roffo

9 posts

Wannabe Geek

Trusted

2talk

#1335645 2-Jul-2015 12:05

Hi guys,

Please send me a PM with your email addresses and I'll take a look.

Cheers

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