Hi not sure where to put this so here goes


On 11 October our phone stopped working. It just beeps when you listen for a dial tone. No one can ring in as it doesn't ring at our end. Can't ring out as there's no dial tone.

Have reported it to Slingshot (homeline as well as broadband and tolls all with them)

They sentout a Telecom contractor (Downers) He says that my service provider has cut me off.

Ring SS back and they deny this ask them to check my profile, nothing wrong there they say.

Ring back a few days later to be told that I am the problem as I don't know how to use Call Minder!

(A service I have had for at least 7 years). I request they cancel CM to eliminate it from the equation.

Still no luck so a few more days later I ring again and in desperation order an Italk softphone and voip box so I can at least make some calls. That was a week ago and I'm still waiting for it to arrive!

Go to CHCH for a few days and ring them on my mobile (after clearing their message on it telling me yet again that it is CM).

Speak to operator and he tells me that his Supervisor will ring me back the next day. 3 days later no call, no phone, no voip,
no way he can ring me now I am home because my Vodaphone mobile won't work in Karamea (It's for when we Go to the City)

If anyone out there has any suggestion as to what this Fault could be I would love to know.
Have tested phone at a neighbors works well there, removed everything except the phone from sockets at home. Broadband works at my place but not phone!