[Snap] Snap VOIP settings - what are they?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Snap VOIP settings - what are they?

Huskie

143 posts

Master Geek

#169836 27-Mar-2015 14:27

I swear I've seen their settings somewhere on the site but for some reason I can't find them anymore.

Can someone tell me how I would go about setting up my VOIP please (am on fibre if it makes any difference to the settings). Using a fritzbox 7360 atm.

Can't seem to get through to Support on phone and their email system is rubbish now.

Jase2985

13466 posts

Uber Geek

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Lifetime subscriber

#1269071 27-Mar-2015 14:58

have you read this thread?

http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=150271

Aredwood

3885 posts

Uber Geek

#1269134 27-Mar-2015 16:45

Guessing you bought your fritz box yourself instead of it being a snap supplied one? Best way is to allow snap to access it remotely via TR069 As they keep their VOIP system locked down.

Huskie

143 posts

Master Geek

#1269135 27-Mar-2015 16:47

Nope, it's the temporary replacement fritz they gave me. The Internet info was all set up but the voip wasn't so hence I'm looking for settings.

Huskie

143 posts

Master Geek

#1269216 27-Mar-2015 19:16

Jase2985: have you read this thread?

http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=150271

Yep, have read that. Keep getting "The Internet telephony check failed. Registration with the telephony provider failed. Check the account information you entered for Internet telephony."

Jase2985

13466 posts

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Lifetime subscriber

#1269220 27-Mar-2015 19:27

i would imagine it would be the SIP password

if its a temporary replacement from your ISP call them and get them to give you the settings

cjmchch

264 posts

Ultimate Geek

#1269237 27-Mar-2015 19:59

Jase2985: i would imagine it would be the SIP password

if its a temporary replacement from your ISP call them and get them to give you the settings

Call them (or engage in online chat) and they'll set it up for you from their end. 30 second fix.