Have to say im very disappointed in my dealings with Snap.
I signed up for UFB end of last month and still waiting 23 days later to get a connection.
I already have UFB installed and simply wanted to sign up with Snap as i had heard good things about them.
The last email i received from them this week wanting yet more info that should have been asked within the first 5 days of my connection request....was replied with "you have until the end of this week to make it happen".....and still no reply.
So this morning I rang them again but to cancel and I will go with another ISP. To add insult....Snap want me to pay to send the modem back (at first).
Sorry Snap....but its a "sad" face from me. Honestly....how long does it take to get a UFB ISP connection....when you already have UFB sitting here not being used?
Rant over