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JoeTurksta

61 posts

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#173499 25-May-2015 19:49
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I just received this in my email:

Hey there,

We are letting you know that from 3am on Wednesday 27 May we are retiring Fibre TV which had been offered free as part of your service.

MyRepublic fibre broadband still provides the ultimate online streaming experience to great content from New Zealand and overseas, such as Netflix, PGA Tour Live, Premier League Pass and YouTube.

MyRepublic continues to drive the full potential of fibre broadband for all Kiwis across the nation and was recently ranked the fastest Internet connection in New Zealand by Ookla Speed Test: http://www.netindex.com/download/2,5/New-Zealand/

Cheers,

Team MyRepublic


What does this mean? Their version of "Global Mode" is no longer being offered as a service and Netflix will now be NZ Netflix only for example? Bit short notice if you ask me, especially when one of the reasons I joined MyR was for their Fibre TV offering with preferential routing to the USA.

Someone want to clear this up or explain further?

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stuzz
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  #1311553 25-May-2015 19:52
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Just received that 10mins ago. 




k1w1k1d
1526 posts

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  #1311554 25-May-2015 19:54
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Just received the same email.
Haven't really used it so doesn't worry me.

  #1311556 25-May-2015 19:56
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Yeah, less than two days notice is poor form.

They're still advertising Fibre TV on their website as a key feature of their service (and one of my reasons for choosing them).
And they're not even providing an alternative for existing customers, such as a discounted (or free) unblock.us subscription.



Itr0nic
94 posts

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  #1311568 25-May-2015 20:17
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It was bound to happen . but it takes less than 5mins to have a work around

sbiddle
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  #1311571 25-May-2015 20:20
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Itr0nic: It was bound to happen . but it takes less than 5mins to have a work around


That's not the point however..

It's the problem I've always seen with global mode style products. When you sell and promote a product you have CGA obligations, and there will now be customers who will now believe those CGA obligations have been broken.



FletchNZ
113 posts

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  #1311583 25-May-2015 20:34
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I would be very disappointed to loose global mode, I use it all the time. I would definitely be looking at equivalent broadband providers if it goes.

I assume it is from those companies threating legal action over global mode a month or 2 ago.

Itr0nic
94 posts

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  #1311585 25-May-2015 20:36
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FletchNZ: I would be very disappointed to loose global mode, I use it all the time. I would definitely be looking at equivalent broadband providers if it goes.

I assume it is from those companies threating legal action over global mode a month or 2 ago.


It won't be just MR doing it . to much pressure from television companies etc .

 
 
 

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thekiwidavid
1 post

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  #1311586 25-May-2015 20:38
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I just joined My Republic but luckily I wasn't interested in the Fibre TV. I use Unotelly and it's awesome. I do agree however that a couple of days notice is not great. They probably got one of those cease and desist letters from those party poopers and they had to really think about it.

FletchNZ
113 posts

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  #1311602 25-May-2015 20:46
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My understanding is that the TV companies dont have a leg to stand on legally so why upset your customers by removing a feature.

JoeTurksta

61 posts

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  #1311603 25-May-2015 20:46
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sbiddle:
Itr0nic: It was bound to happen . but it takes less than 5mins to have a work around


That's not the point however..

It's the problem I've always seen with global mode style products. When you sell and promote a product you have CGA obligations, and there will now be customers who will now believe those CGA obligations have been broken.




^^ This.... Exactly (sbiddle), I signed up to a 12 Month Contract and expected to have Fibre TV. Very keen to see where the CGA comes into this. I'm guessing at very best MyR will happily break the 12month contract. I have no desire of leaving MyR to be honest, I find them to be a great ISP and their technical support to date with issues such as Sky Go, and when my Fibre Connection crapped itself after it was installed was fantastic.

I'm just disappointed that MyR couldn't stand up and tell the letter senders to stick it, their customers PAY for the services and aren't stealing ANYTHING. What would they prefer? Torrenting? or legitimate purchasing and legitimate royalties paid by Netflix?

JoeTurksta

61 posts

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  #1311604 25-May-2015 20:48
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FletchNZ: My understanding is that the TV companies dont have a leg to stand on legally so why upset your customers by removing a feature.

I share the same understanding as you. No one has made it to court yet, so why cut it?

marvinnz
13 posts

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  #1311611 25-May-2015 20:55
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Cough cough https://chrome.google.com/webstore/detail/hola-better-internet/gkojfkhlekighikafcpjkiklfbnlmeio?hl=en problem solved either that or use a VPN. If we give up it will just send a message to Sky etc they can control what we watch and how we watch it. 

FletchNZ
113 posts

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  #1311614 25-May-2015 21:05
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I wont give up but I wont support a company that folds over stuff like this, orcon provide a similar service for a similar price and still offers global mode.

sbiddle
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  #1311615 25-May-2015 21:10
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FletchNZ: My understanding is that the TV companies dont have a leg to stand on legally so why upset your customers by removing a feature.


They do have a leg to stand on, and there is a very real possibility that CallPlus could well lose their court case.

My personal view is that Global Mode style services are legal, however the issue is incredibly complex. If I were a betting person I certainly wouldn't be putting my money on any one side - this could go any way.



marvinnz
13 posts

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  #1311617 25-May-2015 21:11
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FletchNZ: I wont give up but I wont support a company that folds over stuff like this, orcon provide a similar service for a similar price and still offers global mode.


Orcon/ slingshot have to keep offering it they are the public lead on this, it they stopped offering it what would the courts think? Don't really blame a provider for playing is safe in this situation and saving possibly 10's of thousands of dollars if not more of legal fees. Where that money can be better spent in product development and better service. And when sky etc loose they can just offer it again.

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