2D Sales call

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xpd

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#177134 23-Jul-2015 15:28

I think 2Degrees need to give their sales guys some Jolt cola to pep them up a bit.

Call comes through to me from reception - answer it, and pretty much get with no emotion and a very heavy accent :

2D : Are you the person who looks after the mobile phones?
Me: Yes
2D : Who are you with currently ?
Me: Vodafone....
2D: Oh. When does your contract expire ?
Me: Is this a sales call ?
2D: Umm... yes. Im calling from 2Degrees, we can offer......
Me: Sorry not interested.

Would have been nice if he introduced himself at the start and had a bit of life to his voice :)

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

LinkTree

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#1350523 23-Jul-2015 15:32

We just tell them not interested until their roaming data rates are anywhere close to what Vodafone/Sparks are.

2degreesCare

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#1350549 23-Jul-2015 15:53

Not a great experience, sorry about that!

Did you enter your details as part of the Broadband expression of interest? Did they call you on your mobile that you PM'd me with?

Can you pm us if they called you on another so we can look into that.

Cheers
^POB

eXDee

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#1350581 23-Jul-2015 16:27

xpd: I think 2Degrees need to give their sales guys some Jolt cola to pep them up a bit.

You could always sell Powerthirst right back at them?
https://www.youtube.com/watch?v=qRuNxHqwazs

xpd

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#1350589 23-Jul-2015 16:38

2DegreesCare: Not a great experience, sorry about that!

Did you enter your details as part of the Broadband expression of interest? Did they call you on your mobile that you PM'd me with?

Can you pm us if they called you on another so we can look into that.

Cheers
^POB

Just found it amusing that I had to actually say "is this a sales call" before he got to the point :)

Was the main office number they called - will PM you the #. Never filled out anything in the 18 months Ive been here in regards to 2Degrees.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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#1351142 24-Jul-2015 12:47

It looks to be a 2degrees 'on-seller', not a 2degrees staff member. I've been in touch with our outbound Sales team who say they have no outbound call campaigns at present and we would certainly introduce ourselves as 2degrees.

If you can PM the number that called you we can follow up with our Dealer channel managers.

Cheers
^POB

Inphinity

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#1351200 24-Jul-2015 15:16

They've been really over the top lately, with multiple phone calls (3 so far in the past 2 weeks) despite being told not interested. I thought the first one was a scam, with how pushy, grouchy, and hard to deal with the guy was. The other two introduced themselves well and were polite to deal with, though. They all seem to ring from 022 mobile numbers, so I've just stopped answering them for a while.

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#1351223 24-Jul-2015 16:14

Inphinity: They've been really over the top lately, with multiple phone calls (3 so far in the past 2 weeks) despite being told not interested. I thought the first one was a scam, with how pushy, grouchy, and hard to deal with the guy was. The other two introduced themselves well and were polite to deal with, though. They all seem to ring from 022 mobile numbers, so I've just stopped answering them for a while.

Please can you pm us the numbers that have been calling you, your number and the times they called you?

Cheers
^POB