Hi all,

Hope someone can help. I've recently (only in the last week or so) been having some problems with random slowness using my snap broadband connection. It's hard to describe the symptoms... When it works, it works well, but every few minutes, the data will just stop, sometimes in the middle of a page loading. It's like the DNS isn't responding to requests or something. Most times nothing will happen until I reload the page.

This happens on devices connected via either Wi-Fi and Ethernet. I have a master filter connected directly to the router with new cat5e cable. The modem/router is a linksys x3000. Speedtest results are similar to before at 13.8 Mbps down, although it takes an age to find a server based on the ping results. Perhaps coincidentally this problem had only surfaced since I enabled parental controls on the router. I have since updated the router firmware and disabled the parental controls to no avail. Is this more likely to be a local or a Snap problem?