Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




25 posts

Geek


Topic # 17966 19-Dec-2007 23:36
Send private message

hi all, im on a 256k plan but mostly the most i can pull is approx 100k down.  up is all good at 128k.  im currently in debate with slingshot over this but i suspect its because its the same old problem with bandwidth.  my grip is that i should only be paying 1/2 the bill as they are only delivering 1/2 the service. 

I understand its only $25, now $30 but what if i was on a top plan? would i still be able to only get 100k.  I suspect they throttle the connections, if u pay crap all u get crap all bandwidth to accommodate there higher paying customers. 

Also, isp's only buy bandwidth, not traffic.  they only limit customers by traffic cos they expect everyone to not use be on all at the same  time.  Mainly a telecom infrastructure problem. 

The gov should have never of sold it and used the profits to update the network, but now all the profit go's off shore.  All in all u can blame the government for your crap internet.  Anyway, anyone else having problems with slingshot?


Create new topic
2366 posts

Uber Geek
+1 received by user: 13

Trusted
Spark

Reply # 100945 20-Dec-2007 00:18
Send private message

Firstly, forget about Telecom, your provider is Call Plus / Slingshot. Slingshot buy the bandwidth, and if they don't buy enough it's hardly Telecom's fault. Next, I'm sure that any ISP in NZ will always say 'up to' 256 etc, so by saying you should only have to pay 1/2 the amount will never really get a good response.

If you are unhappy with Slingshot, and the way they do business, why not look at a different ISP?

nzbnw








4330 posts

Uber Geek
+1 received by user: 93

Moderator
Trusted
Lifetime subscriber

  Reply # 100946 20-Dec-2007 00:27
Send private message

Sorry, but are you here to asked for advice?

Or are you just unhappy and want to complain?

As nzbnw has stated, jump ship if you are unhappy! I am sure there are other ISP's who would be more than happy to take your money.

Also, as nzbnw said, it is up to 256k. Is this just a recent problem or has it been going on for a few months, years now? If it has only just started recently, then you can probably put some of the blame to the teenages next door who will be downloading gig's worth of movies, mp3's and youtube videos :D (you guys know who you are!!!)

OT: In regards to your spelling, and the fact that you cannot be bothered usign word (fair enough!) You can get add-ons for all browsers, that will spell check the content on the page, I suggest you download one and use it. It is a lot easier to use than word :D

 
 
 
 


Hawkes Bay
8477 posts

Uber Geek
+1 received by user: 5

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 100947 20-Dec-2007 00:35
Send private message

You want to pay 1/2 the price because you think you are only getting half the service?

Do you think your throughput speed is all there is to your service? What about data cap? Helpdesk? Billing systems? Web support? Email systems? DNS? and the list goes on.

If you are looking for a pro-rata refund on amount of service you think you have lost, then I think you would be looking at far less than 10% of your monthly spend.







1818 posts

Uber Geek
+1 received by user: 52

Trusted

  Reply # 100949 20-Dec-2007 01:09
Send private message

o0steveo0o:

hi all, im on a 256k plan but mostly the most i can pull is approx 100k down. up is all good at 128k. im currently in debate with slingshot over this but i suspect its because its the same old problem with bandwidth. my grip is that i should only be paying 1/2 the bill as they are only delivering 1/2 the service. I understand its only $25, now $30 but what if i was on a top plan? would i still be able to only get 100k. I suspect they throttle the connections, if u pay crap all u get crap all bandwidth to accommodate there higher paying customers. Also, isp's only buy bandwidth, not traffic. they only limit customers by traffic cos they expect everyone to not use be on all at the same time. Mainly a telecom infrastructure problem. The gov should have never of sold it and used the profits to update the network, but now all the profit go's off shore. All in all u can blame the government for your crap internet. Anyway, anyone else having problems with slingshot?



Slingshot have a nice thread called: Help us Help you.. A howto on Posting Internet problems!

His you call the helpdesk and get a job number regarding this issue?  Do give up, keep at them util you get it sorted.
You are your only hope.

I am on the same plan and have been getting 256kbps-40kBps down and 128kbps up.
Slingshot doesn't throttle anything,  but it's the first thing people blame, it's become a buzz word.

You are also wrong when it come to not selling traffic,  slingshot can sell you all the extra data you could want.

The goverment had no idea of the internet when they sold telecom,  hind site is a wonderful thing.

Nate wants an iphone
3906 posts

Uber Geek
+1 received by user: 33

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 100957 20-Dec-2007 07:12
Send private message

Remember that the complaints code is there for situations like this. Ring Slingshot and if they are not able to resolve it - ask to speak to a team leader and file a complaint.




webhosting |New Zealand connectionsgeekzone IRC chat
Loose lips may sink ships - Be smart - Don't post internal/commercially sensitive or confidential information!


2714 posts

Uber Geek
+1 received by user: 241

Trusted
Subscriber

  Reply # 100960 20-Dec-2007 07:53
Send private message

The best thing you can do is stop wasting your effort and just take your business elsewhere.
I was amazed (even with dialup) how bad Slingshot's throughput is.




25 posts

Geek


  Reply # 100973 20-Dec-2007 08:36
Send private message

thanks all for your comments, manily im just having a moan.  ive got a call in with the helpdesk and the team are looking into it.  ill let ya all know how things progress.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19


Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58


2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35


Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35


Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19


HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12


Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09


Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07


Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03


New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59


Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05


DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51


RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50


Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48


Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.