S6 G920i Emergency Calls Only

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › S6 G920i Emergency Calls Only

urbanNz9

5 posts

Wannabe Geek
Inactive user

#180485 10-Sep-2015 19:12

I have a Galaxy S6 g920i 32GB version. I'm using a 2D sim card. When the phone is using 4G I have service. But as soon as my device uses 3G I get Emergency Calls Only. I'm currently in the urban area of Hamilton.

Does my model not have the correct bands for 3G?

RunningMan

9184 posts

Uber Geek
+1 received by user: 4834

#1385188 10-Sep-2015 19:14

Probably has the wrong bands and is picking up another provider instead.

urbanNz9

5 posts

Wannabe Geek
Inactive user

#1385191 10-Sep-2015 19:22

Andib

1395 posts

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+1 received by user: 974

ID Verified

Trusted

#1385258 10-Sep-2015 21:19

Where was the phone purchased from?
Has it been reported stolen? Check it's IMEI www.tcf.org.nz/content/cfa46b54-509c-44aa-91da-3bfe14d20f8f.html
If it's NZ stock, it should support all 3 networks. (Typically 3G would work and not 4G for international phones)

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Huskie

144 posts

Master Geek
+1 received by user: 12

#1385265 10-Sep-2015 21:25

Pretty much as above.
Check IMEI to see if it's blocked - weird that it would work on 4G but not 3G though.

I have one S6 from Spark, and another from 2Degrees - both work flawlessly on 3G and 4G with either Spark/2D SIM.