Can you access http://www.vodafone.co.nz/ from SNAP/2degress UFB connection

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Can you access http://www.vodafone.co.nz/ from SNAP/2degress UFB connection

jimbob79

673 posts

Ultimate Geek

#180807 22-Sep-2015 15:28

Strange problem can't access http://www.vodafone.co.nz from our SNAP/2degress UFB connection.

Can anybody else confirm this thanks.

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459 posts

Ultimate Geek

#1392002 22-Sep-2015 15:33

Yes.. from fiber in Dunedin

richms

28168 posts

Uber Geek

Trusted

Lifetime subscriber

#1392007 22-Sep-2015 15:40

yes from vdsl in auckland.

Richard rich.ms

tanivula

991 posts

Ultimate Geek

Lifetime subscriber

#1392010 22-Sep-2015 15:44

worked - VDSL in Porirua

jimbob79

673 posts

Ultimate Geek

#1392011 22-Sep-2015 15:44

Here is my trace:

Jiriteach

1119 posts

Uber Geek

ID Verified

Lifetime subscriber

#1392018 22-Sep-2015 15:55

Works for me as well. UFB in Wellington.

What are you DNS settings set to? You using alternate DNS settings?

-- opinions expressed by me are solely my own. ie - personal

SCM

459 posts

Ultimate Geek

#1392022 22-Sep-2015 16:00

Seems they have tracert and ping disabled on their server as my tracert looks much the same and ping times out however I can still access their site

yitz

2074 posts

Uber Geek

#1392025 22-Sep-2015 16:04

MTU/MRU size issue perhaps?

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jimbob79

673 posts

Ultimate Geek

#1392069 22-Sep-2015 16:53

There nothing wrong with the DNS as it's working perfectly for every other website. There has been no changes in configuration on the firewall.

It's just Vodafone.co.nz which is hanging up. I've tried multiple PCs in the office and we are not using a proxy server. It's all a bit weird.

If the firewall was blocking anything it would display an alternative error page.

jpfree

45 posts

Geek

#1392147 22-Sep-2015 18:59

No problems here

curl -v www.vodafone.co.nz > /dev/null

* Rebuilt URL to: www.vodafone.co.nz/

% Total % Received % Xferd Average Speed Time Time Time Current

Dload Upload Total Spent Left Speed

0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* Trying 203.109.185.25...

* Connected to www.vodafone.co.nz (203.109.185.25) port 80 (#0)

> GET / HTTP/1.1

> Host: www.vodafone.co.nz

> User-Agent: curl/7.43.0

> Accept: */*

< HTTP/1.1 200 OK
etc...

Does your DNS resolve correctly?
Does a connection get established?
Does the server respond?

Lias

5589 posts

Uber Geek

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Trusted

Lifetime subscriber

#1392370 23-Sep-2015 00:56

I don't have access to one any more, but I was never able to login to the TelstraClear/Vodafone customer zone from Snap connections.

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

Lorenceo

904 posts

Ultimate Geek

Trusted

#1392372 23-Sep-2015 01:00

I get the scenic routing via Vocus/Australia as well, however the page does load. Auckland, VDSL.

SATTV

1648 posts

Uber Geek

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#1392386 23-Sep-2015 06:49

I too get the scenic route and the page does load= SNAP ADSL

1     8 ms     3 ms     1 ms router.asus.com [192.168.0.1]
2     7 ms     7 ms     6 ms 57.35.69.111.static.snap.net.nz [111.69.35.57]
3     9 ms     6 ms     6 ms 43.243.21.30
4    31 ms    29 ms    29 ms 43.243.21.27
5    30 ms    30 ms    29 ms ten-0-1-0-2.cor01.alb01.akl.VOCUS.net.nz [114.31.202.38]
6    31 ms    30 ms    31 ms ten-0-0-0-2.cor03.syd03.nsw.VOCUS.net.au [114.31.199.116]
7    32 ms    30 ms    30 ms bundle-100.bdr04.syd03.nsw.vocus.net.au [114.31.192.57]
8    32 ms    32 ms    29 ms as9500.cust.bdr03.syd03.nsw.VOCUS.net.au [114.31.200.222]
9     *        *        *     Request timed out.
10     *        *        *     Request timed out.

John

I know enough to be dangerous

JUPITER2K

131 posts

Master Geek

#1392448 23-Sep-2015 08:56

no issue from Christchurch ADSl.

jimbob79

673 posts

Ultimate Geek

#1392601 23-Sep-2015 11:16

Okay, I've escalated the problem to 2D. They can't even access www.vodafone.co.nz directly but they can if it's done via Goggle search??? However it's very slow with a 3/5 success rate.

I still can't ping VF.

I've flushed the DNS on the servers and desktop PC.

Even they can't understand why it's not working

jimbob79

673 posts

Ultimate Geek

#1392618 23-Sep-2015 11:50

I've found a Workaround and it was to use Hola plug-in for Google Chrome.

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