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1671 posts

Uber Geek
+1 received by user: 86


Topic # 181012 29-Sep-2015 14:26
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Do you know what I miss in this age of wonder and communications.... The ability to communicate. I replied to an email I got from slingshot and received a no one at this address please go to our help section. spent 5 minutes there could not find a method of sending a simple message. At that stage I did not want to waste time on the phone. I do understand that it costs money to provide conduits of communications and we as consumers are not prepared to pay the current going rate for that ability. I'm just moaning that I miss the simplicity of the simple message exsisted. Maybe I should try facebook do they accept messages there? or twitter can I tweet them?




Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

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982 posts

Ultimate Geek
+1 received by user: 53

Trusted
Slingshot

  Reply # 1396627 29-Sep-2015 14:29
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Hi,

The contact page on the website can be found here https://www.slingshot.co.nz/contact/contact

I
'm also happy to help here, on Facebook or twitter. Whichever you prefer :)

Cheers




6816 posts

Uber Geek
+1 received by user: 2172

Subscriber

  Reply # 1396628 29-Sep-2015 14:30
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did the email say anywhere in it, do not reply to this email?

 
 
 
 


130 posts

Master Geek
+1 received by user: 17


  Reply # 1396632 29-Sep-2015 14:33
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Slingshot: Hi,

The contact page on the website can be found here https://www.slingshot.co.nz/contact/contact

I
'm also happy to help here, on Facebook or twitter. Whichever you prefer :)

Cheers


Slightly off topic, but I just noticed the help page is all new and updated (And actually loads!)! Not sure how long it's been updated, but damn, good job to who ever was in charge of that. Long time coming, the previous help section was almost unusable - really liking what's been done to the site lately.

299 posts

Ultimate Geek
+1 received by user: 58

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Vocus

  Reply # 1396638 29-Sep-2015 14:38
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Jumping in here too.
We are also launching a self-service app soon (it will be with the app stores for approval this week).
We'd be keen to get Geekzoner's thoughts.
Will give you all details when we have them...




Head of Brand and Communications
Vocus NZ
[Slingshot, Orcon and Flip]




1671 posts

Uber Geek
+1 received by user: 86


  Reply # 1396685 29-Sep-2015 15:55
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Slingshot: Hi,

The contact page on the website can be found here https://www.slingshot.co.nz/contact/contact

I
'm also happy to help here, on Facebook or twitter. Whichever you prefer :)

Cheers


Thank you for contacting me

More than likely my issue is that unlike the clever people on here I do not have a logical brain, it took me 3 monthst to figure out the if |then|else command!!!

I wanted help so I clicked on the help tab at the top
took me here
https://help.slingshot.co.nz/?_ga=1.92250650.1444287767.1443488866

I didnt type the question in which would have given me all the answers I needed

Sorry

Problem all resoilved anyway








Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

gnfb on trademe travelkit.nz

GNFB Geeks Out on Geekzone

Email Me


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