Carryover combo prepay options

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Carryover combo prepay options

freitasm

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#181169 5-Oct-2015 10:44

Am I reading it right - there's only one $19 carryover prepay option with data and that's for 500MB/month?

Anything extra has to be a data pack?

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#1400116 5-Oct-2015 11:07

That's what I read too. And it means just as bad as the other telcos at having to micromanage the add-ons.

Rollover is worthless when the amount is so insignificant you always use it up.

Richard rich.ms

freitasm

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#1400118 5-Oct-2015 11:10

I was curious because wife's prepay account always had 1GB or more of rollover. Today I see it's only at 530MB, which means she's using more than before. I thought of perhaps moving to a 1GB prepay plan, but there isn't one.

Also it's really hard to find out how much data was used - the website shows a daily usage list but nothing like "Used this month" total.

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#1400120 5-Oct-2015 11:11

richms: That's what I read too. And it means just as bad as the other telcos at having to micromanage the add-ons.

Rollover is worthless when the amount is so insignificant you always use it up.

Wouldn't say that; I currently have 1200 minutes and 6012MB of data due to rollover.
Clearly I don't use enough :-)

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#1400138 5-Oct-2015 11:18

Customers will now be rewarded for their loyalty and staying on the Carryover Combo.

Customers that have renewed their Combo for 3 months will get an extra 100MB up until month 6, 7 and 8 when they'll get an extra 250MB. Continue till month 9 and beyond they will get an extra 500MB each month.

Here's more info - Combo rewards

That's part of 2degrees Perks! :-)

^POB

freitasm

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#1400140 5-Oct-2015 11:20

Good stuff, but it's not retroactive...

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#1400149 5-Oct-2015 11:26

Tip: For users who expect they will run out and need a data pack, buy it proactively before you start using up a lot of the carryover data. Because data packs have shorter expiry dates, they will be used before the carryover data, so the carryover data will build up. Whereas if the pack isn't used up, its data expires.

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#1400175 5-Oct-2015 11:42

freitasm: Good stuff, but it's not retroactive...

PM the number and 4 digit PIN and we'll take a look.

Just to confirm, on launch of Combo Rewards on Monday 28 September, existing customers with a history of consecutive $19 Carryover combo will also be entitled to get a Carryover Data Reward but only on the next purchase of their Combo after launch date.

Cheers
^POB

richms

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#1400228 5-Oct-2015 12:48

I would be happier if you could make it so I could buy more and have it all roll over, so add a 1 or 2 gig options for a bit more each month. Add on packs are a real pain ITA to manage especially across multiple Sims with the hassles of logging in and out to look at them.

Richard rich.ms

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#1400230 5-Oct-2015 12:50

If the 2degrees rewards thing doesn't work out, I would recommend the Skinny $26 combo or the Vodafone $29 combo, each have 1gb data

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#1400255 5-Oct-2015 13:28

2degreesCare:
freitasm: Good stuff, but it's not retroactive...

PM the number and 4 digit PIN and we'll take a look.

Just to confirm, on launch of Combo Rewards on Monday 28 September, existing customers with a history of consecutive $19 Carryover combo will also be entitled to get a Carryover Data Reward but only on the next purchase of their Combo after launch date.

Cheers
^POB

So if we've been on the combo for over 9 months already, we get the full extra 500MB on next rollover?

That's really awesome, you didn't have to do that, but as a loyal 2degrees customer I'm very very happy indeed. My mother who uses a $19 carryover combo as a fixed-line replacement will also be happy.

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#1400377 5-Oct-2015 16:08

There's just not enough data in these prepay carry over packs. Simple as that & it's across the board without you digging deeper into your wallet for data packs.

You get alot of call time which hardly anyone uses. 731 minutes for me. Need to find the balance of these combo packs. Call time=data. With data hungry apps etc nowadays it's just not enough even simply checking emails everyday & a quick look on facebook 500mb does not go far & i'm a light user really. 500mb on combo plans have stayed the same for a long time.
The advanced technology we have today we still pay through the nose for it in NZ.

With the incentives on carry over packs to get an extra 100mb here, 200mb there after serveral topups. Seriously?

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#1400565 5-Oct-2015 20:58

Got my extra 500MB's today YAY. Thanks 2 Degrees

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#1400935 6-Oct-2015 12:10

So if we've been on the combo for over 9 months already, we get the full extra 500MB on next rollover?

Yup!

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#1400937 6-Oct-2015 12:15

Not prepay, but good news for pay monthly customers:

At 2degrees, it's our mission to make sure you're enjoying the best possible value which is why we are giving you more data!

From 17 October we will increase your 750MB of monthly NZ Carryover Data to 800MB per month. Your plan is still on a Freedom Term so you can change plans at any time.

You can call us to chat about the change on 0800 022 022.

Enjoy your extra data and thanks for being with us.

richms

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#1401172 6-Oct-2015 17:57

DizzyD: Not prepay, but good news for pay monthly customers:

At 2degrees, it's our mission to make sure you're enjoying the best possible value which is why we are giving you more data! From 17 October we will increase your 750MB of monthly NZ Carryover Data to 800MB per month. Your plan is still on a Freedom Term so you can change plans at any time. You can call us to chat about the change on 0800 022 022. Enjoy your extra data and thanks for being with us.

Wow. 50 megs. Such generous.

Richard rich.ms

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