Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


40 posts

Geek
+1 received by user: 3


Topic # 185545 26-Nov-2015 23:09
Send private message

Moved into a flat today they are using Slingshot Unlimited $79 plan contract expires in Feb next year.

Rang Slingshot to ask if we could upgrade to VDSL for $89 dollars but said we would have to be locked in for 12 months...pfff what the hell? Spark / Vodafone allows you to move between plans each month with no additional cost.

Bigpipe is look quite nice right now for Feb... Slingshot do you actually want to keep your customers?



Create new topic
252 posts

Ultimate Geek
+1 received by user: 115


  Reply # 1435620 26-Nov-2015 23:21
Send private message

To go to VDSL would they need to supply you a new router?




Try my latest project, a Cisco type 5 enable secret password cracker written in javascript!

'That VDSL Cat'
8258 posts

Uber Geek
+1 received by user: 1748

Trusted
Spark
Subscriber

  Reply # 1435688 27-Nov-2015 00:08
Send private message

Last i checked Vodafone actually dont freely allow you to move without contracts coming into play...




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


1494 posts

Uber Geek
+1 received by user: 559


  Reply # 1435689 27-Nov-2015 00:16
One person supports this post
Send private message

This may sound obvious, but if you want a no contract service, you will need to choose a no contract provider. Bigpipe, Flip, Unlimited, etc.

26792 posts

Uber Geek
+1 received by user: 6270

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1435712 27-Nov-2015 05:25
2 people support this post
Send private message

I'm not 100% sure whether Slingshot are doing full installs now with master filter or not but assuming they are you're expecting that to happen (which ties the ISP into a contract with Chorus which has an ETF with Chorus if you break it) and give you a new modem and then do that all with no extension to the term contract? That's how a business loses money.



1142 posts

Uber Geek
+1 received by user: 748

Trusted
BigPipe

  Reply # 1435781 27-Nov-2015 09:05
Send private message

NewNZISP: Moved into a flat today they are using Slingshot Unlimited $79 plan contract expires in Feb next year.

Rang Slingshot to ask if we could upgrade to VDSL for $89 dollars but said we would have to be locked in for 12 months...pfff what the hell? Spark / Vodafone allows you to move between plans each month with no additional cost.

Bigpipe is look quite nice right now for Feb... Slingshot do you actually want to keep your customers?





Spark/VF only allow you to move between plans with no charge when you stay on the same technology  (e.g. 40GB -> 80GB on ADSL)  not when shifting technologies. (ADSL -> VDSL  or ADSL - > UFB)






bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


999 posts

Ultimate Geek
+1 received by user: 56

Trusted
Slingshot

  Reply # 1435808 27-Nov-2015 09:48
Send private message

Hi,

The reason a new contract applies when the service type changes is based on the work required to install the ONT and the VDSL capable modem which is supplied. You are of course welcome to switch between place of the same technology as much as once a month but a a switch from ADSL to VDSL or UFB will always require a new contract.

Sorry If that wasn't made clear from the get go!

Cheers








40 posts

Geek
+1 received by user: 3


  Reply # 1436005 27-Nov-2015 13:19
Send private message

Slingshot: Hi,

The reason a new contract applies when the service type changes is based on the work required to install the ONT and the VDSL capable modem which is supplied. You are of course welcome to switch between place of the same technology as much as once a month but a a switch from ADSL to VDSL or UFB will always require a new contract.

Sorry If that wasn't made clear from the get go!

Cheers





I have a vdsl modem and no ont is required so where's the cost?

999 posts

Ultimate Geek
+1 received by user: 56

Trusted
Slingshot

  Reply # 1436009 27-Nov-2015 13:26
Send private message
6434 posts

Uber Geek
+1 received by user: 1571


  Reply # 1436076 27-Nov-2015 14:49
Send private message

Slingshot: Hi,

The reason a new contract applies when the service type changes is based on the work required to install the ONT and the VDSL capable modem which is supplied. You are of course welcome to switch between place of the same technology as much as once a month but a a switch from ADSL to VDSL or UFB will always require a new contract.

Sorry If that wasn't made clear from the get go!

Cheers




Vdsl never requires an ONT.

999 posts

Ultimate Geek
+1 received by user: 56

Trusted
Slingshot

  Reply # 1436081 27-Nov-2015 14:53
Send private message
32 posts

Geek
+1 received by user: 3


  Reply # 1457244 25-Dec-2015 23:35
Send private message

Usually you can request to stay on open term plan and pay the installation costs but that will be about $200+

The charge goes to the chorus technician whom needs to go to the exchange that you are connected to and change the technology there from ADSL to VDSL. It isn't just the flick of a switch.

They also need to come to your house and install a master splitter

So if you want to know where the charge comes from, i'd guess

-the chorus technician
-the call out
-changing to newer technology
-buying and installing a master splitter

1494 posts

Uber Geek
+1 received by user: 559


  Reply # 1457264 26-Dec-2015 01:23
Send private message

dudalemon: change the technology there from ADSL to VDSL. It isn't just the flick of a switch.


Well, actually, if you're connected to the correct type of card, Chorus can switch you to VDSL with a flick of a switch. But of course if filter needs to be installed then truck roll is required.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces new NUC kits and NUC mini PCs
Posted 16-Aug-2018 11:03


The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56


Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.