Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




20 posts

Geek


Topic # 189025 14-Dec-2015 16:05
Send private message

Singed a new contract(fibre and mobile) to switch over from another ISP, I expected all would be done within 2 weeks which was estimated and reasonable time frame. Rang them last Thursday, I was told they would txt me when they could confirm the date for connection. They couldn't send me a new sim card at this stage either.
I was a bit disappionted to hear that. I changed ISP or got new connection few times(10 mabye), but never had experience like this time. If I want to bring my number to another mobile company, just need buy a  $5 new sim card,give them a call or do DIY through their website. Then I can enjoy the new network in the next couple of hours.
The third week started today, it seems that there's no update or good news coming up.
Anyone have the same story about slowshot to share?


Create new topic
986 posts

Ultimate Geek
+1 received by user: 53

Trusted
Slingshot

  Reply # 1450217 14-Dec-2015 16:08
Send private message

Hiya,

We can definitely push the Mobile order through before your Fibre connects. Feel free to flick me through a message with your account number if you want me to get it moving. 

Cheers






20 posts

Geek


  Reply # 1450623 15-Dec-2015 10:04
Send private message

I did PM my a/n to you. Thanks for looking it up for me.

 
 
 
 




20 posts

Geek


  Reply # 1451487 16-Dec-2015 12:08
Send private message

Hi, I need your help. An email from slingshot was sent to me yesterday which said the connetion would be done today, I should stay at home from arount 9am. I came back from work at 9.10,but nobody turned up. I could see the internet and phone was disconnected. So rang slinghsot, and I was told they haven't done anything for the new connection, it was not actived and I need to ring myrepublic to ask them why they stopped the service. I contacted myrepublic,they said that they checked with Chorus order portal, the connection had been moved to another provider, since it's done they couldn't do anything from their end. If I want to put another request from them, it will be quicker if I get slingshot to sort it out. So I have got 2 different stories from 2 supplies, but issue has already affected me which is no internet and phone at home. Can you please look it up for me as soon as possible? I didn't receive the modem either, it should turn up before the connection is actived? Thanks again.

986 posts

Ultimate Geek
+1 received by user: 53

Trusted
Slingshot

  Reply # 1451506 16-Dec-2015 12:20
Send private message

Hiya. I've responded to your message. A tech will be in contact shortly. Cheers





Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

CPTPP text and National Interest Analysis released for public scrutiny
Posted 21-Feb-2018 19:43


Foodstuffs to trial digitised shopping trolleys
Posted 21-Feb-2018 18:27


2018: The year of zero-login, smart cars & the biometrics of things
Posted 21-Feb-2018 18:25


Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21


Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18


Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30


Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54


New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12


D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01


Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26


OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28


Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16


SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15


Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51


Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.