Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




20 posts

Geek


Topic # 189025 14-Dec-2015 16:05
Send private message

Singed a new contract(fibre and mobile) to switch over from another ISP, I expected all would be done within 2 weeks which was estimated and reasonable time frame. Rang them last Thursday, I was told they would txt me when they could confirm the date for connection. They couldn't send me a new sim card at this stage either.
I was a bit disappionted to hear that. I changed ISP or got new connection few times(10 mabye), but never had experience like this time. If I want to bring my number to another mobile company, just need buy a  $5 new sim card,give them a call or do DIY through their website. Then I can enjoy the new network in the next couple of hours.
The third week started today, it seems that there's no update or good news coming up.
Anyone have the same story about slowshot to share?


Create new topic
982 posts

Ultimate Geek
+1 received by user: 53

Trusted
Slingshot

  Reply # 1450217 14-Dec-2015 16:08
Send private message

Hiya,

We can definitely push the Mobile order through before your Fibre connects. Feel free to flick me through a message with your account number if you want me to get it moving. 

Cheers






20 posts

Geek


  Reply # 1450623 15-Dec-2015 10:04
Send private message

I did PM my a/n to you. Thanks for looking it up for me.

 
 
 
 




20 posts

Geek


  Reply # 1451487 16-Dec-2015 12:08
Send private message

Hi, I need your help. An email from slingshot was sent to me yesterday which said the connetion would be done today, I should stay at home from arount 9am. I came back from work at 9.10,but nobody turned up. I could see the internet and phone was disconnected. So rang slinghsot, and I was told they haven't done anything for the new connection, it was not actived and I need to ring myrepublic to ask them why they stopped the service. I contacted myrepublic,they said that they checked with Chorus order portal, the connection had been moved to another provider, since it's done they couldn't do anything from their end. If I want to put another request from them, it will be quicker if I get slingshot to sort it out. So I have got 2 different stories from 2 supplies, but issue has already affected me which is no internet and phone at home. Can you please look it up for me as soon as possible? I didn't receive the modem either, it should turn up before the connection is actived? Thanks again.

982 posts

Ultimate Geek
+1 received by user: 53

Trusted
Slingshot

  Reply # 1451506 16-Dec-2015 12:20
Send private message

Hiya. I've responded to your message. A tech will be in contact shortly. Cheers





Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Air New Zealand experiments with blockchain technology
Posted 23-Nov-2017 15:39


Symantec selects Amazon Web Services to deliver cloud security
Posted 23-Nov-2017 10:40


New Zealand Ministry of Education chooses Unisys for cloud-based education resourcing management system
Posted 22-Nov-2017 22:00


Business analytics software powers profits for NZ wine producers
Posted 22-Nov-2017 21:52


Pyrios strikes up alliance with Microsoft integrator UC Logiq
Posted 22-Nov-2017 21:51


The New Zealand IT services ecosystem - it's all digital down here
Posted 22-Nov-2017 21:49


Volvo to supply tens of thousands of autonomous drive compatible cars to Uber
Posted 22-Nov-2017 21:46


From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.