Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




19 posts

Geek
+1 received by user: 1


Topic # 190966 18-Jan-2016 14:57
Send private message

... what they actually do is cancel your email addresses with your broadband a/c and reopen them a few days later (leaving a few days when your email bounces as the address doesn't exist).

 

 

 

After discovering how much threading-the-needle would be involved in finding a decent router to work with SS Fibre (and the whole no-Gigatown & landline-through-router things), I checked that I could keep my SS email addresses (and the guy responding explicitly described the process as a "transfer"), only to discover that they do it as two completely separate, several-working-days-needed-between, operations.

 

 

 

The take-away is that, if you're transitioning away from SS, you're better off transitioning away your email first (also that their customer service sucks).

Create new topic
6600 posts

Uber Geek
+1 received by user: 531

Trusted

  Reply # 1473874 18-Jan-2016 15:02
4 people support this post
Send private message

I'm sure there are reasons, but I don't think it's safe/sensible to use an internet providers mail for this very reason among others.

 

Took quite a while to get parents and inlaws to break the habbit, but once done you never have to worry about it again.

13781 posts

Uber Geek
+1 received by user: 1714


  Reply # 1473886 18-Jan-2016 15:19
Send private message

Email with an ISP is essentially a paid email address. Some do charge you for the address when you leave, if you still want the email, some don't have that option. People think email is free, but it is very expensive to support for a relatively small customer base, and email tends to be one of the main things people need support for. So no wonder ISPs are getting out of providing email. Why would a company provide something for free to someone who isn't a cusomter, and they aren't making any money off, yet they still have to pay for supporting that email address and associated infrastructure in hosting it. Free providers like Gmail can do it, because you are selling them a lot of your information for advertising, such as browsing habits via associated search services.

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software


19 posts

Geek
+1 received by user: 1


  Reply # 1474286 19-Jan-2016 03:55
Send private message

Yes, I was already aware it was a paid service, and was perfectly happy with this.

 

 

 

Yes, I had already set up gmail a/cs for all persons involved.

 

 

 

Yes, I had already transferred the vast bulk of my own incoming email to gmail before this.

 

 

 

I do however have a family member who is extremely change-averse and still has an active email a/c with our next-to-last ISP (supported by retaining them for our minimal tolls, which a/c will also be evaporating with our transfer to fibre).

 

 

 

My point was the user-unfriendliness and the shear clunkiness of their email a/c management system, and the lack of clear information prior to the event. The same thing would presumably happen if two people who previously had separate broadband a/cs with them wanted to move in together and have a single broadband a/c with them. I agree that ISP email is an anachronism, but its a recent anachronism, and people tend to no more want to change their email address than their phone number if they can help it.

 

 

 

I would further point out that the chances of a non-current-SS-broadband-customer wanting an email address from Slingshot who was not a previous-customer-who-wanted-to-retain-the-address is pretty remote, and any previous customer would want the service to be continuous. If they're going to offer this service at all, it makes sense that it should be provided in such a way that it meets the customer's needs.

6600 posts

Uber Geek
+1 received by user: 531

Trusted

  Reply # 1474319 19-Jan-2016 08:33
Send private message

hrafn: any previous customer would want the service to be continuous.

 

 

 

Agreed.



19 posts

Geek
+1 received by user: 1


  Reply # 1488105 9-Feb-2016 14:45
Send private message

Just a quick note to say that, after killing off my broadband a/c within 24 hours, it took Slingshot three weeks to restore our email addresses as email-only a/cs -- by which stage the any transitional benefits was very marginal.


2555 posts

Uber Geek
+1 received by user: 597


  Reply # 1488129 9-Feb-2016 15:07
Send private message

i have had my Orcon email account for over 10 years and i havent been a customer for nearly 9 . i use it for dodgy sites etc dont care if it gets shut down or attacked.


4952 posts

Uber Geek
+1 received by user: 1316

Trusted
Microsoft

  Reply # 1488144 9-Feb-2016 15:24
Send private message

hrafn:

 

Just a quick note to say that, after killing off my broadband a/c within 24 hours, it took Slingshot three weeks to restore our email addresses as email-only a/cs -- by which stage the any transitional benefits was very marginal.

 

 

 

 

in a round about way, sounds like problem solved


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48


Shipments tumble as NZ phone upgrades slow
Posted 2-Mar-2018 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.