Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


hrafn

19 posts

Geek


#190966 18-Jan-2016 14:57
Send private message

... what they actually do is cancel your email addresses with your broadband a/c and reopen them a few days later (leaving a few days when your email bounces as the address doesn't exist).

 

 

 

After discovering how much threading-the-needle would be involved in finding a decent router to work with SS Fibre (and the whole no-Gigatown & landline-through-router things), I checked that I could keep my SS email addresses (and the guy responding explicitly described the process as a "transfer"), only to discover that they do it as two completely separate, several-working-days-needed-between, operations.

 

 

 

The take-away is that, if you're transitioning away from SS, you're better off transitioning away your email first (also that their customer service sucks).

Create new topic
Jaxson
7712 posts

Uber Geek

Trusted

  #1473874 18-Jan-2016 15:02
Send private message

I'm sure there are reasons, but I don't think it's safe/sensible to use an internet providers mail for this very reason among others.

 

Took quite a while to get parents and inlaws to break the habbit, but once done you never have to worry about it again.

 
 
 

Backblaze Unlimited Backup. World’s easiest cloud backup. Get peace of mind knowing your files are backed up securely in the cloud (affiliate link).
mattwnz
19480 posts

Uber Geek


  #1473886 18-Jan-2016 15:19
Send private message

Email with an ISP is essentially a paid email address. Some do charge you for the address when you leave, if you still want the email, some don't have that option. People think email is free, but it is very expensive to support for a relatively small customer base, and email tends to be one of the main things people need support for. So no wonder ISPs are getting out of providing email. Why would a company provide something for free to someone who isn't a cusomter, and they aren't making any money off, yet they still have to pay for supporting that email address and associated infrastructure in hosting it. Free providers like Gmail can do it, because you are selling them a lot of your information for advertising, such as browsing habits via associated search services.

hrafn

19 posts

Geek


  #1474286 19-Jan-2016 03:55
Send private message

Yes, I was already aware it was a paid service, and was perfectly happy with this.

 

 

 

Yes, I had already set up gmail a/cs for all persons involved.

 

 

 

Yes, I had already transferred the vast bulk of my own incoming email to gmail before this.

 

 

 

I do however have a family member who is extremely change-averse and still has an active email a/c with our next-to-last ISP (supported by retaining them for our minimal tolls, which a/c will also be evaporating with our transfer to fibre).

 

 

 

My point was the user-unfriendliness and the shear clunkiness of their email a/c management system, and the lack of clear information prior to the event. The same thing would presumably happen if two people who previously had separate broadband a/cs with them wanted to move in together and have a single broadband a/c with them. I agree that ISP email is an anachronism, but its a recent anachronism, and people tend to no more want to change their email address than their phone number if they can help it.

 

 

 

I would further point out that the chances of a non-current-SS-broadband-customer wanting an email address from Slingshot who was not a previous-customer-who-wanted-to-retain-the-address is pretty remote, and any previous customer would want the service to be continuous. If they're going to offer this service at all, it makes sense that it should be provided in such a way that it meets the customer's needs.



Jaxson
7712 posts

Uber Geek

Trusted

  #1474319 19-Jan-2016 08:33
Send private message

hrafn: any previous customer would want the service to be continuous.

 

 

 

Agreed.

hrafn

19 posts

Geek


  #1488105 9-Feb-2016 14:45
Send private message

Just a quick note to say that, after killing off my broadband a/c within 24 hours, it took Slingshot three weeks to restore our email addresses as email-only a/cs -- by which stage the any transitional benefits was very marginal.


vexxxboy
4114 posts

Uber Geek


  #1488129 9-Feb-2016 15:07
Send private message

i have had my Orcon email account for over 10 years and i havent been a customer for nearly 9 . i use it for dodgy sites etc dont care if it gets shut down or attacked.





Common sense is not as common as you think.


nathan
5695 posts

Uber Geek
Inactive user


  #1488144 9-Feb-2016 15:24
Send private message

hrafn:

 

Just a quick note to say that, after killing off my broadband a/c within 24 hours, it took Slingshot three weeks to restore our email addresses as email-only a/cs -- by which stage the any transitional benefits was very marginal.

 

 

 

 

in a round about way, sounds like problem solved


Create new topic





News and reviews »

Synology Introduces BeeStation
Posted 23-Feb-2024 14:14


New One UI 6.1 Update Brings Galaxy AI to More Galaxy Devices
Posted 23-Feb-2024 10:50


Amazon Echo Hub Available in New Zealand
Posted 23-Feb-2024 10:40


InternetNZ Releases Internet Insights 2023
Posted 20-Feb-2024 10:31


Seagate Adds 24TB IronWolf Pro Hard Drives for Multi-user Commercial and Enterprise RAID Storage Solutions
Posted 19-Feb-2024 16:54


Seagate Skyhawk AI 24TB Elevates Edge Security Capacity and Performance
Posted 9-Feb-2024 17:18


GoPro Releases Quik Desktop App for macOS and Introduces Premium+ Subscription Tier
Posted 9-Feb-2024 17:14


Ring Introduces New Ring Battery Video Doorbell Pro
Posted 9-Feb-2024 16:51


Galaxy AI Transforms the new Galaxy S24 Series
Posted 18-Jan-2024 07:00


D-Link launches AI-Powered Aquila Pro M30 Wi-Fi 6 Mesh Systems
Posted 17-Jan-2024 20:02


Newest LG 4K Lifestyle Projector Doubles as Art Objet
Posted 9-Jan-2024 15:50


More LG Smart TV Owners Set To Enjoy the Latest webOS Upgrade
Posted 9-Jan-2024 15:45


Panasonic Announces the Z95A and Z93A With Fire TV Built In
Posted 9-Jan-2024 15:30


Amazon Echo Pop Review
Posted 8-Jan-2024 14:22


Samsung Tab S9 FE Review
Posted 17-Dec-2023 08:26









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







Backblaze unlimited backup