Chch fibre outage this morning

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Chch fibre outage this morning - ongoing.

nunz

1421 posts

Uber Geek
Inactive user

#191113 24-Jan-2016 08:56

Fibre Services in Christchurch

Christchurch fibre connections may be experiencing a loss of service, this is currently being investigated and we do not have an ETA at this stage.

- https://www.2degreesmobile.co.nz/help-and-support/personal/mobile/service-status/

Grrr - 4-5 outages this last 6 months - although to be fair 3 caused by workmen in the box outside out house crimping a fibre cable. Four kids at home, holidays, what will we do without Youtube? <wink> aarrgghh!!!!!

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76 posts

Master Geek

#1477650 24-Jan-2016 09:11

Issue for me too...
Is this just for snap or is everyone on fibre affected in Christchurch?

Backblaze

Backblaze Unlimited Backup. World’s easiest cloud backup. Get peace of mind knowing your files are backed up securely in the cloud (affiliate link).

tdgeek

29640 posts

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Lifetime subscriber

#1477651 24-Jan-2016 09:12

mad01: Issue for me too...
Is this just for snap or is everyone on fibre affected in Christchurch?

Spark fibre Beckenham here, no issues

kingjj

1728 posts

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#1477652 24-Jan-2016 09:14

Appears to be just 2D, looks like an authentication error? Internet was out when I got up at 0530, did the usual restart everything, logs show PPPoE errors since around 0300. Nothing on Status Page until after 0800. Good day to be at work I guess.

darkasdes2

425 posts

Ultimate Geek

#1477674 24-Jan-2016 09:37

Issues for me as well in chcby

Otagolad

364 posts

Ultimate Geek

#1477677 24-Jan-2016 09:41

Out for me as well

Quinny

882 posts

Ultimate Geek

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#1477694 24-Jan-2016 09:48

Dead for me. Same shows went down about 3am. Been abusing my iPad when wasn't the poor wee things fault at all

DTan

19 posts

Geek

#1477697 24-Jan-2016 09:58

7 hours is a long time. Almost due for some compensation.

tdgeek

29640 posts

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#1477700 24-Jan-2016 10:16

DTan: 7 hours is a long time. Almost due for some compensation.

How much?

kingjj

1728 posts

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#1477704 24-Jan-2016 10:26

tdgeek:

DTan: 7 hours is a long time. Almost due for some compensation.

How much?

Doing some back of hand calculations so far I reckon we've paid about $1.12 over the last 7 hours for Interweb's we can't use. I'll take it in 2 x 50c mixtures, keep the change.

Jorjeis

8 posts

Wannabe Geek

#1477705 24-Jan-2016 10:27

If it's authentication then you've got to wonder where their DR is. Surely they have a backup RADIUS server? No details and no ETA for an outrage this length is a bit rubbish.

Otagolad

364 posts

Ultimate Geek

#1477708 24-Jan-2016 10:41

Wouldn't have happened at Snap 😠😜

Jorjeis

8 posts

Wannabe Geek

#1477710 24-Jan-2016 10:46

Agreed. The service has been horrid since 2degrees bought them.

D1NZ

194 posts

Master Geek

#1477729 24-Jan-2016 11:44

Went down 0324 hour this morning, still down atm, word has it from 2D they already find what's the problem and working on fix as around 1130.

mrtoillet

12 posts

Geek

#1477742 24-Jan-2016 12:22

Seems to be back up for me now, although slow.

kingjj

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#1477748 24-Jan-2016 12:37

As above, seems to be back up as of about 19 mins ago (not home however, is according to Fritzbox info emails). Hopefully there's a postmortem available at some stage from Ralph@2D

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