Chch fibre outage this morning

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Chch fibre outage this morning - ongoing.

nunz

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#191113 24-Jan-2016 08:56

Fibre Services in Christchurch

Christchurch fibre connections may be experiencing a loss of service, this is currently being investigated and we do not have an ETA at this stage.

- https://www.2degreesmobile.co.nz/help-and-support/personal/mobile/service-status/

Grrr - 4-5 outages this last 6 months - although to be fair 3 caused by workmen in the box outside out house crimping a fibre cable. Four kids at home, holidays, what will we do without Youtube? <wink> aarrgghh!!!!!

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Master Geek
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#1477650 24-Jan-2016 09:11

Issue for me too...
Is this just for snap or is everyone on fibre affected in Christchurch?

tdgeek

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#1477651 24-Jan-2016 09:12

mad01: Issue for me too...
Is this just for snap or is everyone on fibre affected in Christchurch?

Spark fibre Beckenham here, no issues

kingjj

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#1477652 24-Jan-2016 09:14

Appears to be just 2D, looks like an authentication error? Internet was out when I got up at 0530, did the usual restart everything, logs show PPPoE errors since around 0300. Nothing on Status Page until after 0800. Good day to be at work I guess.

darkasdes2

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#1477674 24-Jan-2016 09:37

Issues for me as well in chcby

Otagolad

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#1477677 24-Jan-2016 09:41

Out for me as well

Quinny

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#1477694 24-Jan-2016 09:48

Dead for me. Same shows went down about 3am. Been abusing my iPad when wasn't the poor wee things fault at all

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DTan

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#1477697 24-Jan-2016 09:58

7 hours is a long time. Almost due for some compensation.

tdgeek

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#1477700 24-Jan-2016 10:16

DTan: 7 hours is a long time. Almost due for some compensation.

How much?

kingjj

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#1477704 24-Jan-2016 10:26

tdgeek:

DTan: 7 hours is a long time. Almost due for some compensation.

How much?

Doing some back of hand calculations so far I reckon we've paid about $1.12 over the last 7 hours for Interweb's we can't use. I'll take it in 2 x 50c mixtures, keep the change.

Jorjeis

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#1477705 24-Jan-2016 10:27

If it's authentication then you've got to wonder where their DR is. Surely they have a backup RADIUS server? No details and no ETA for an outrage this length is a bit rubbish.

Otagolad

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#1477708 24-Jan-2016 10:41

Wouldn't have happened at Snap 😠😜

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Jorjeis

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Wannabe Geek
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#1477710 24-Jan-2016 10:46

Agreed. The service has been horrid since 2degrees bought them.

D1NZ

194 posts

Master Geek
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#1477729 24-Jan-2016 11:44

Went down 0324 hour this morning, still down atm, word has it from 2D they already find what's the problem and working on fix as around 1130.

CPU: Intel Xeon E3-1225 V2 @ 3.20Ghz
RAM: A-data ECC 4GB x 2 1600MHz
SSD: Samsung 840 Pro 120GB
Motherboard: Intel S1200KPR server board mini-ITX
NIC: Intel Ethernet Server Adapter I350-T2

mrtoillet

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#1477742 24-Jan-2016 12:22

Seems to be back up for me now, although slow.

kingjj

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#1477748 24-Jan-2016 12:37

As above, seems to be back up as of about 19 mins ago (not home however, is according to Fritzbox info emails). Hopefully there's a postmortem available at some stage from Ralph@2D

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