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34 posts

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Topic # 191383 2-Feb-2016 19:26
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WE have naked VDSL with slingshot and when this months bill arrived it had gone up by $8.95 (now $93.95/month)

 

I have tried to ring them twice but couldn't spare enough time to get through!!

 

I had a look around and www.unlimitedinternet.co.nz seem to have the same plan for $69/month

 

I know its not a huge difference but we are on a tight budget $24.95/month *12 $299.40/year

 

 

 

Does anybody have any pros/Cons on doing this swap??

 

Thanks

 

David

 

 


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Uber Geek
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  Reply # 1483833 2-Feb-2016 19:38
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Search geekzone for opinions about UNlimited internet. Personally, I'd steer well clear. They seems quite dodgy.


(Doesn't mean you have to stick with slingshot though - plenty of other good ISPs out there)



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Geek
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  Reply # 1483840 2-Feb-2016 19:54
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This seems to give ok reviews of them

 

http://www.geekzone.co.nz/forums.asp?forumid=49&topicid=189481

 

I had setup HD.net(sister company)a few years ago at my mums place and it was good in fact the only reason of changing was the bundled deal on vodafone with sky saving money(shes on pension)after that she complained how much slower the page refresh was with vodafone.

 

I also have a couple of business customers that have UFB on HD.net and are happy.

 

Thanks

 

David

 

 


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  Reply # 1483919 2-Feb-2016 21:12
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There seems to be a decrease is competition occurring with consolidation of the market. Really prices should be going down, as they have for the last 15 years. My spark price has also gone up, and one reason they said was the rising cost of bandwidth... Really?

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  Reply # 1483927 2-Feb-2016 21:27
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mattwnz: There seems to be a decrease is competition occurring with consolidation of the market. Really prices should be going down, as they have for the last 15 years. My spark price has also gone up, and one reason they said was the rising cost of bandwidth... Really?


Voyager might be another choice, I haven't heard anything bad about them and they seem decent

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  Reply # 1483928 2-Feb-2016 21:29
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The recent price increase is because the government set the price that Chorus can charge.

 

This was higher than expected hence the price increases from most, if not all ISPs.

 

Slingshot did send out an email well in advance of the recent increase as I got one late last year about it.





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  Reply # 1483977 2-Feb-2016 22:40
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Many people around here will tell you not to go with UnlimitedInternet. For one thing they don't allow any posts on their facebook page (can't see peoples feedback on there).


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  Reply # 1484020 3-Feb-2016 07:23
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mattwnz: There seems to be a decrease is competition occurring with consolidation of the market. Really prices should be going down, as they have for the last 15 years. My spark price has also gone up, and one reason they said was the rising cost of bandwidth... Really?

 

Prices can't keep going down.

 

The margins are already so slim consolidation is occuring because providers are accepting they either need to merge/buyout to acchieve economies of scale to stay in business, or go bust.

 

Prices of 100/200 plans will be the next to see price movement because they're not necessarily priced at sustainable levels as usage increases. Handovers, backhaul and scalability all become major important realworld issues, with upstream capacity being something that is not as important as international capacity requirements are either stable or reducing due to the growing CDN presense in NZ now.

 

 


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  Reply # 1484021 3-Feb-2016 07:29
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Getting back to the unlimitedinternet / hd issue it seems every few weeks somebody come along on here asking about their services, gets told about the company, but seems to be set on moving regardless and/or not want to actually listen to replies to their post.

 

I have no personal view on the matter because I've never used their products or services nor had any dealings with them. It's safe to say that as a company they have a huge number of enemies in the tech space in NZ because of things that individuals and the company have done in the past. Their actions on social media are also a rather common topic.

 

I don't see complaints about their performance so can assume it's no different to the performance of 99% of ISPs out there which is all (for all intent purposes) pretty similar these days. Issues of whether they're "good" or a "bad" really comes down to moral views when it comes to supporting a company, brand or person.

 

 


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  Reply # 1484024 3-Feb-2016 07:40
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been with unlimitedinternet for about a year now I think, their prices are great, my ADSL2+ speeds match what I was getting from on snap/bigpipe.

 

If you dont like them, just cancel, I think theyre worth a try.  Thats what I did and am a happy customer, so much cheaper than anyone else.


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  Reply # 1484031 3-Feb-2016 08:20
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sbiddle:

Getting back to the unlimitedinternet / hd issue it seems every few weeks somebody come along on here asking about their services, gets told about the company, but seems to be set on moving regardless and/or not want to actually listen to replies to their post.


I have no personal view on the matter because I've never used their products or services nor had any dealings with them. It's safe to say that as a company they have a huge number of enemies in the tech space in NZ because of things that individuals and the company have done in the past. Their actions on social media are also a rather common topic.


I don't see complaints about their performance so can assume it's no different to the performance of 99% of ISPs out there which is all (for all intent purposes) pretty similar these days. Issues of whether they're "good" or a "bad" really comes down to moral views when it comes to supporting a company, brand or person.


 



Yeah the 'internet' is likely to be pretty similar. (Maybe different enough if you are super techy)

Customer service though - by hiding stuff on social media it really just tells you they don't really care about service.
So if everything g goes smoothly it will probably be ok, but if not......

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  Reply # 1484033 3-Feb-2016 08:28
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I love how so many people with no experience with them have an opinion about them.

 

I've had to make a few support tickets before, in my experience (granted I'm just one customer) they have been quick to respond (quicker than BigPipe was.  I haven't had any serious issues with them (I cant recall if I've ever had any serious issues with an ISP, they all mostly work in my experience). 

 

It costs $49 to try them (their sign up fee, use to be free, but monthly costs were $10 more).  So I say try them, if you don't like them then switch.  I'm paying $65 a month now for internet + phone (phone via 2talk) compared to the $105 I was paying snap for the same service.  I loved snap, was with them for years. But thats a huge price difference, well worth trying.

 

Don't listen to anyone who have never tried them, there seems to be many of those opinions out there, listen to the actual customers.

 

 


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