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#191789 16-Feb-2016 18:56
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When an ISP (maybe Flip) tell me that they have done a 'speed check' and my 'speed' is so many Mb/s what does that actually mean??  If Ookla tells me my download speed (copper) is say 8.7 and the ISP tells me that my 'measured' speed is say 37.9 Mb/s, what really are they telling me? That the DSLAM is pushing that out to me but it is getting lost??

 

What really useful tests can an ISP do to help their customers, considering that they are totally dependent on Chorus?


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  #1493386 16-Feb-2016 18:59
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Are you on WiFi?

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  #1493396 16-Feb-2016 19:04
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It could be lots of things. If you don't have a master filter and on DSL then your internal wiring may be causing problems.

 

Or if you ran the test over WiFi and there are lots of APs around your network may be suffering interference.

 

Or your router may be not as fast as you'd like.

 

Or your PC is using old drivers.

 

A good start would be you posting the modem line stats to give an idea.

 

 





 

 

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  #1493399 16-Feb-2016 19:19
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They might have a speedtest client built into their CPE they can use and that would bypass your network...

 

Or they might be telling you what the connection rate of the VDSL is. You've given very very little information so it's not possible to know.

 

 

 

Cheers - N

 

 





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  #1493422 16-Feb-2016 20:11
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Likely just an ISP prequal. For example the prequal shows 40mbit VDSL for my address however I could only get ADSL2+.

 

Prequal speed estimations are only that - an estimate since so many factors can affect this speed. You need to provide more information.







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  #1493762 17-Feb-2016 10:54
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Yes, I know, in many forums I have noticed that the poster thinks others can read their minds! In fact the question wasn't about speed (which incredibly, at 5.8Mb/s I find adequate) but a series of dropouts which have occurred, for the first time, lately.  I wondered how the ISP could test the ADSL connection (and detect that my modem was not switched on).

 

However, to answer the questions, the router returns 18755 down and 1055 up. No WiFi (USB connection though not ethernet) and filters installed. The thought does cross my mind now that maybe there is something wrong, limiting speed? The dropouts may be Chorus crappy copper....


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