High CSGO Ping on 2Deg

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › High CSGO Ping on 2Deg

ekul

89 posts

Master Geek

#192282 4-Mar-2016 18:31

Anyone else experiencing the same problem?

2Deg say no problem on their end....

Tracing route to syd.valve.net [103.10.125.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 4 ms 4 ms 5 ms 69.7.69.111.static.snap.net.nz [111.69.7.69]
3 * * * Request timed out.
4 44 ms 38 ms 38 ms as23655.sydney.pipenetworks.com [218.100.2.179]
5 227 ms 224 ms 225 ms as33438.sydney.pipenetworks.com [218.100.2.95]
6 232 ms 233 ms 232 ms unknown.hwng.net [173.245.208.218]
7 269 ms 399 ms 267 ms syd.valve.net [103.10.125.1]

NonprayingMantis

6434 posts

Uber Geek

#1506145 4-Mar-2016 18:36

Looks like it's happening in Sydney. Not on 2D network. Likely very little that can be done about it.

ekul

89 posts

Master Geek

#1506148 4-Mar-2016 18:38

Agree.. once its leaves 2deg and hits international routing whos problem is it?

toejam316

1466 posts

Uber Geek

Trusted

Lifetime subscriber

#1506156 4-Mar-2016 18:58

Where are you based? Through Hamilton on UFF I'm getting 39ms.

Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.

ekul

89 posts

Master Geek

#1506157 4-Mar-2016 19:00

Based in Porirua, Wellington.

Been an issue for 3 days rather annoying I can't play

Quinny

889 posts

Ultimate Geek

Trusted

#1506192 4-Mar-2016 20:04

Heaps of us in rolly had horrid gaming pings last 2 nights (thread on local fb group). All same issue old pings under 40 and now mid to high 200s.

ekul

89 posts

Master Geek

#1506215 4-Mar-2016 20:43

Had an reply from 2deg... a problem affecting multiple people it seems

Thanks for contacting us here at 2degrees Broadband.

I have had a look at the tracert that you sent us.

I have dealt with a few of these today, and I can see that its actually outside our server network, so there is nothing that we can do about this.

It's happening within the Sydney.pipe server.

It would be best if you could contact the server host to inquire with them about it.

HawK89

75 posts

Master Geek

#1511479 11-Mar-2016 16:48

Can't play Dota2 or CSGO because of this lag. Seems to be valve hosted servers with that routing.

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ekul

89 posts

Master Geek

#1511727 12-Mar-2016 08:14

Yep, i've asked 5 friends from different ISPS and none of them use the same route... Gonna have to look at changing ISP if it doesnt come right

Quinny

889 posts

Ultimate Geek

Trusted

#1511870 12-Mar-2016 11:29

Appalled at 2degress attitude to this tbh. Our gaming pings have not got better here as well. They have relationships with upstream providers and as soon as they know it is affecting multiple clients need to take action. Im able still to play wow but others in the house are beyond frustrated with this. No interest for 2degress is inexcusable.

l43a2

1779 posts

Uber Geek

ID Verified

Trusted

#1511900 12-Mar-2016 11:38

from the looks of that ping for some reason its routing to the US?

ekul

89 posts

Master Geek

#1511901 12-Mar-2016 11:40

The hop that its slow on looks to be in sydney as33438.sydney.pipenetworks.com

seems to only become an issue after 5pm.

Also appalled at their attitude, I understand its not in their network but if lots of their customers are having a problem the least they could do is contact pipenetworks, i tried to email them got no reply

ekul

89 posts

Master Geek

#1512112 12-Mar-2016 18:52

Have found others on gpforums with same issue... Wish 2Deg would look into it

http://www.gpforums.co.nz/threads/502836-Snap-2degrees-Slow-international-speeds/page14

Dondo

6 posts

Wannabe Geek

#1515938 19-Mar-2016 01:33

If its still happening get a 203 static IP , ask for a test one to see if it fixes it