Considering switching to 2degrees VDSL

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Considering switching to 2degrees VDSL

jeeg

351 posts

Ultimate Geek

#193540 14-Mar-2016 16:45

I'm currently with Spark VDSL and I'm interested in joining 2degrees for the free fritzbox modem (by the way which model do they give out?) on 12 month contract deal, however it would help if actual VDSL customers on 2degrees could help with some tracert to some sites I visit often. Preferably users in the Auckland region.

The IPs I need tracert with:

124.150.157.30

202.248.110.184

103.4.114.233

Thanks.

Lorenceo

904 posts

Ultimate Geek

Trusted

#1513186 14-Mar-2016 17:38

I believe 2degrees are giving out the Fritzbox 7490 for new customers. Not 100% sure on that.

Traceroutes from my VDSL line in Auckland below:

Tracing route to 124.150.157.30 over a maximum of 30 hops

1    <1 ms    <1 ms    <1 ms R7000 [192.168.2.1]
2     5 ms     5 ms     5 ms 57.35.69.111.static.snap.net.nz [111.69.35.57]
3     *        *        *     Request timed out.
4   130 ms   129 ms   129 ms xe-0-6-0-6.r01.snjsca04.us.ce.gin.ntt.net [129.250.200.102]
5   130 ms   130 ms   130 ms xe-0-6-0-6.r01.snjsca04.us.bb.gin.ntt.net [129.250.200.101]
6   130 ms   130 ms   130 ms ae-10.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.174]
7   238 ms   241 ms   238 ms ae-22.r30.tokyjp05.jp.bb.gin.ntt.net [129.250.2.47]
8   238 ms   238 ms   245 ms ae-9.r26.tokyjp05.jp.bb.gin.ntt.net [129.250.2.10]
9   252 ms   252 ms   252 ms ae-4.a20.tokyjp01.jp.ra.gin.ntt.net [61.213.162.162]
10   244 ms   244 ms   244 ms ge-2-2-1.a20.tokyjp01.jp.ra.gin.ntt.net [61.120.146.94]
11   250 ms   251 ms   289 ms 219.117.144.66
12   249 ms   248 ms   249 ms 219.117.144.45
13   249 ms   244 ms   245 ms 219.117.144.29
14   250 ms   250 ms   250 ms 219.117.147.186
15   244 ms   247 ms   252 ms 124.150.157.30

Trace complete.

Tracing route to 202.248.110.184 over a maximum of 30 hops

1    <1 ms    <1 ms    <1 ms R7000 [192.168.2.1]
2     5 ms     5 ms     5 ms 57.35.69.111.static.snap.net.nz [111.69.35.57]
3     *        *        *     Request timed out.
4   129 ms   130 ms   130 ms xe-0-6-0-6.r01.snjsca04.us.ce.gin.ntt.net [129.250.200.102]
5   130 ms   130 ms   130 ms xe-0-6-0-6.r01.snjsca04.us.bb.gin.ntt.net [129.250.200.101]
6   130 ms   130 ms   130 ms ae-10.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.174]
7   245 ms   236 ms   237 ms ae-21.r30.tokyjp05.jp.bb.gin.ntt.net [129.250.5.77]
8   237 ms   237 ms   237 ms ae-20.r00.tokyjp01.jp.bb.gin.ntt.net [129.250.3.19]
9   237 ms   237 ms   237 ms xe-0-5-0-16.r00.tokyjp01.jp.ce.gin.ntt.net [61.213.160.54]
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15 ^C

Tracing route to 103.4.114.233 over a maximum of 30 hops

1    <1 ms    <1 ms    <1 ms R7000 [192.168.2.1]
2     5 ms     5 ms     5 ms 57.35.69.111.static.snap.net.nz [111.69.35.57]
3     5 ms     5 ms     5 ms as23655.akl-ix.nz [43.243.21.30]
4    28 ms    28 ms    28 ms as4826.akl-ix.nz [43.243.21.27]
5    29 ms    29 ms    29 ms ten-0-1-0-2.cor01.alb01.akl.VOCUS.net.nz [114.31.202.38]
6    29 ms    29 ms    29 ms ten-0-3-0-2.cor03.syd03.nsw.VOCUS.net.au [114.31.202.85]
7    29 ms    29 ms    29 ms ten-1-0-0.bdr03.syd04.nsw.VOCUS.net.au [175.45.72.73]
8    29 ms    29 ms    29 ms as17819.cust.bdr03.syd04.nsw.VOCUS.net.au [175.45.73.194]
9    29 ms    29 ms    29 ms 27.111.251.110
10    29 ms    31 ms    29 ms 10.106.67.74
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *     ^C

jeeg

351 posts

Ultimate Geek

#1513201 14-Mar-2016 17:53

Thanks for doing the tracerts. Looks like 2degrees does not have direct routing to Japan.

Heres what I'm currently getting from Spark.

Tracing route to 124.150.157.30 over a maximum of 30 hops

1 1 ms <1 ms <1 ms 10.0.1.1
2 30 ms 31 ms 22 ms 122-62-240-1.jetstream.xtra.co.nz [122.62.240.1]
3 * * * Request timed out.
4 25 ms 23 ms 24 ms ae8-10.akbr6.global-gateway.net.nz [122.56.116.5]
5 23 ms 24 ms 24 ms ae5-2.akbr7.global-gateway.net.nz [210.55.202.213]
6 49 ms 47 ms 49 ms xe0-0-1.sgbr3.global-gateway.net.nz [202.50.232.110]
7 48 ms 48 ms 49 ms ae2-10.sgbr4.global-gateway.net.nz [202.50.232.246]
8 47 ms 47 ms 48 ms ae-3.a04.sydnau03.au.ra.gin.ntt.net [103.13.80.125]
9 48 ms 49 ms 49 ms ae-3.r05.sydnau01.au.bb.gin.ntt.net [202.68.64.124]
10 159 ms 160 ms 160 ms ae-23.r31.tokyjp05.jp.bb.gin.ntt.net [129.250.3.76]
11 159 ms 159 ms 159 ms ae-10.r26.tokyjp05.jp.bb.gin.ntt.net [129.250.2.152]
12 159 ms 159 ms 159 ms ae-4.a20.tokyjp01.jp.ra.gin.ntt.net [61.213.162.162]
13 159 ms 160 ms 160 ms ge-2-2-1.a20.tokyjp01.jp.ra.gin.ntt.net [61.120.146.94]
14 161 ms 161 ms 161 ms 219.117.144.66
15 160 ms 160 ms 163 ms 219.117.144.53
16 175 ms 167 ms 161 ms 219.117.144.41
17 160 ms 161 ms 160 ms 219.117.147.194
18 160 ms 159 ms 159 ms 124.150.157.30

Trace complete.

Tracing route to 202.248.110.184 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.1.1
2 2148 ms 2964 ms * 122-62-240-1.jetstream.xtra.co.nz [122.62.240.1]
3 * * * Request timed out.
4 25 ms 24 ms 24 ms ae8-10.akbr6.global-gateway.net.nz [122.56.116.5]
5 24 ms 23 ms 24 ms ae5-2.akbr7.global-gateway.net.nz [210.55.202.213]
6 48 ms 47 ms 46 ms xe0-0-6.sgbr3.global-gateway.net.nz [202.50.232.190]
7 48 ms 47 ms 47 ms ae2-10.sgbr4.global-gateway.net.nz [202.50.232.246]
8 48 ms 47 ms 48 ms ae-3.a04.sydnau03.au.ra.gin.ntt.net [103.13.80.125]
9 66 ms 48 ms 48 ms ae-3.r05.sydnau01.au.bb.gin.ntt.net [202.68.64.124]
10 160 ms 161 ms 159 ms ae-23.r31.tokyjp05.jp.bb.gin.ntt.net [129.250.3.76]
11 160 ms 159 ms 160 ms ae-21.r00.tokyjp01.jp.bb.gin.ntt.net [129.250.3.191]
12 160 ms 161 ms 160 ms xe-0-5-0-16.r00.tokyjp01.jp.ce.gin.ntt.net [61.213.160.54]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 ^C

Tracing route to 103.4.114.233 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.1.1
2 788 ms 304 ms 391 ms 122-62-240-1.jetstream.xtra.co.nz [122.62.240.1]
3 * * * Request timed out.
4 27 ms 24 ms 24 ms ae8-10.akbr6.global-gateway.net.nz [122.56.116.5]
5 24 ms 24 ms 24 ms ae2-6.tkbr12.global-gateway.net.nz [122.56.127.17]
6 47 ms 47 ms 47 ms xe0-0-1.sebr3.global-gateway.net.nz [202.50.232.14]
7 48 ms 50 ms 47 ms ae5-10.sebr4.global-gateway.net.nz [202.50.232.242]
8 46 ms 46 ms 46 ms 55497.syd.equinix.com [202.167.228.99]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * ^C

It's a shame because I really wanted to switch to 2degrees and get the fritzbox, plus as you can see my second line in the tracert, there are lag random spikes from time to time and I have contacted Spark but they weren't able to fix it.

Talkiet

4792 posts

Uber Geek

Trusted

#1513230 14-Mar-2016 19:04

jeeg:

[snip]Tracing route to 202.248.110.184 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.1.1
2 2148 ms 2964 ms * 122-62-240-1.jetstream.xtra.co.nz [122.62.240.1]
3 * * * Request timed out.
4 25 ms 24 ms 24 ms ae8-10.akbr6.global-gateway.net.nz [122.56.116.5] [snip]

It's a shame because I really wanted to switch to 2degrees and get the fritzbox, plus as you can see my second line in the tracert, there are lag random spikes from time to time and I have contacted Spark but they weren't able to fix it.

That's because it's not a problem. Just imagine for a moment that there was actually 2 seconds+ of latency on that first hope being introduced. How then, could you _POSSIBLY_ imagine that the hop after was a nice solid 24-25ms?

By all means consider another ISP to get a free router, but don't make up reasons that don't exist.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

jeeg

351 posts

Ultimate Geek

#1513264 14-Mar-2016 19:43

Talkiet:

jeeg:

[snip]Tracing route to 202.248.110.184 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.1.1
2 2148 ms 2964 ms * 122-62-240-1.jetstream.xtra.co.nz [122.62.240.1]
3 * * * Request timed out.
4 25 ms 24 ms 24 ms ae8-10.akbr6.global-gateway.net.nz [122.56.116.5] [snip]

It's a shame because I really wanted to switch to 2degrees and get the fritzbox, plus as you can see my second line in the tracert, there are lag random spikes from time to time and I have contacted Spark but they weren't able to fix it.

That's because it's not a problem. Just imagine for a moment that there was actually 2 seconds+ of latency on that first hope being introduced. How then, could you _POSSIBLY_ imagine that the hop after was a nice solid 24-25ms?

By all means consider another ISP to get a free router, but don't make up reasons that don't exist.

Cheers - N

True, bad example used because it happened just as I was doing the tracert, however, the lag spikes are very real. I run a ping -t www.google.com command in the background, and it's common to see a string of 1000-3000ms once in a while.

The main reason for switching ISP is to test whether the problem is limited to Spark, the free modem was just a bonus, why would I sign myself up for a new 12 month contract if my connection was stable?

I don't ever make up reasons that don't exist.

Jase2985

13461 posts

Uber Geek

ID Verified

Lifetime subscriber

#1513281 14-Mar-2016 20:29

you just did?

how often is every once in a while?

Im pretty sure the second hop de-prioritises ICMP traffic, hence the high pings or time outs you may see

What VDSL DLM profile are you on?

Here is my spark VDSL pings in Auckland:

Tracing route to 124.150.157.30 over a maximum of 30 hops

1     1 ms     1 ms     1 ms 192.168.1.1
2     *        *        *     Request timed out.
3     *        *        *     Request timed out.
4     7 ms     6 ms     6 ms ae8-10.akbr6.global-gateway.net.nz [122.56.116.5
]
5     6 ms     5 ms     5 ms ae5-2.akbr7.global-gateway.net.nz [210.55.202.21
3]
6    30 ms    31 ms    30 ms xe7-0-2.sgbr3.global-gateway.net.nz [202.50.232.
10]
7    31 ms    31 ms    31 ms ae2-10.sgbr4.global-gateway.net.nz [202.50.232.2
46]
8    30 ms    36 ms    29 ms ae-3.a04.sydnau03.au.ra.gin.ntt.net [103.13.80.1
25]
9    32 ms    30 ms    30 ms ae-3.r05.sydnau01.au.bb.gin.ntt.net [202.68.64.1
24]
10   143 ms   143 ms   142 ms ae-23.r31.tokyjp05.jp.bb.gin.ntt.net [129.250.3.
76]
11   143 ms   143 ms   143 ms ae-10.r26.tokyjp05.jp.bb.gin.ntt.net [129.250.2.
152]
12   143 ms   142 ms   142 ms ae-4.a20.tokyjp01.jp.ra.gin.ntt.net [61.213.162.
162]
13   144 ms   142 ms   142 ms ge-2-2-1.a20.tokyjp01.jp.ra.gin.ntt.net [61.120.
146.94]
14   144 ms   144 ms   144 ms 219.117.144.66
15   153 ms   147 ms   149 ms 219.117.144.45
16   147 ms   143 ms   144 ms 219.117.144.29
17   143 ms   143 ms   142 ms 219.117.147.182
18   143 ms   142 ms   143 ms 124.150.157.30

Trace complete.