Let me say that I am just a Poor Auckland Student who just wants some internet, I saw that fibre was available and thought hey everything should work out great, moving in was during my exam time so I thought I'd get onto it a month early to get sussed. And before you say I have no life and I should just do something else while I wait for internet, consider the fact that I live of no food and extreme budgeting to get along, I have no one who I can stay with in so in turn the internet is pretty amazing to me. And also yes I know that it isn't Orcon's fault and they are trying their best to suss out the connection. Also when reading this realise that I will be going almost a month without internet for no logical reason and more if the trend continues like it has.
I moved into my flat on the 18th of May and being a computer science student I was very glad to be able to get fibre in my flat.
Leading up to moving in I thought I'd setup my internet early (28th April) so I could have a seamless transition when moving into the flat. I had researched a lot of internet providers and thought I'd go with Orcon because they offered a free modem and installation. I knew that their customer support had terrible reviews, but I thought I would have no need for it because once I get fibre I would be good to go.
4th of May
I got a call from chorus saying that the install date was on the 7th of June and that they would come to my house and check out my property on the 27th of May for internet. While stoked that everything was going smoothly I was worried that during this time I had my exams. So on this day (4th of May) I called up Orcon and asked for ADSL internet.
Initial Bad Experience:
The guy on the phone told me since the date was before three weeks (which it wasnt, even the consultion date wasn't before three weeks.) He could not give us temporary internet during the time. After having a look at the calender I called back and got the same guy and asked him if he could do something since it was more than three weeks and he refereed to me by saying sorry no thats our policy. Not being able to do anything I thought I'd tough it out and get 3g data.
18th of May
So having no option I thought I would have to tough it out and have no internet, told my flatmates they weren't too pleased but they accepted it. We all got given one thing to do and I choose internet to sort out a good connection.
I had told my landlord about the fibre (before moving in) and he said it should be fine since he has a pipe (conduit he called it) that connects to the main road which they could put it through. He wasn't too keen on anything being dug up, but I assumed that since he had the pipe where his wires were that everything should be fine.
Buying Mobile internet
At this point I really wanted some internet so I could talk to my friends down in Otago on Skype and play some games with them. So I was careful and conservative with my data and managed to live on 150Mb a day by not downloading anything. I didn't expect this to last long but to date I've already spent $65 on mobile data, and to me thats more money than I can spend on food for a week.
27th of May - Chorus Appointment
I had the chorus guy come over and they were adamant on bring the internet through the driveway and said that they could not do it through the pipe on the street that my landlord had, My landlord then told me unless they do it his way he won't let it go through. The chorus guy took some photos and left. (Oh and I also missed a tutorial worth 1% to attend this appointment)
At this point I was just feeling down about having no internet let alone fibre. So I thought since I doubt that fibre gonna get installed that I'd call up Orcon and tell them that now it's definitely been over 3 weeks. I got connected to a really nice lady at the connection team who I told my situation to and told them I wasn't gonna get fibre most likely and asked for a temporary connection. She replied that she could help me out (Yay I thought) and said that Adsl would be up on Monday morning (I was amazed that I was gonna get internet on Monday!)
30th of May - Day of supposed connection
So I waited since 8am to 4pm waiting for internet, thought hey this isn't coming so I'll give them a call to confirm when the internet will be on
Call#1 12pm - Hey we' re sending you a text or give you a call today when your internet will be on (weird I thought but hey I'll take it)
Call#2 4:30pm (Since they close at 5pm) - Yea we're gonna send you a text or give you a call today.
So 8:00pm and My flatmates are pretty angry at me for not sorting out the internet since they missed another Game of Thrones episode (WHICH BELIEVE ME IM SAD ABOUT TOO!!)
31st of May - I have just given up
10am - Call up Orcon, tell them got no such txt or call. Ask if I can know when it's connecting over the phone and they say the new date for the connection is 8th of June (9 days away) at this point I've given up. My flatmates are amazingly mad at me for not being able to do thier assignments and me I'm too quiet to ever even say something negative to someone over the phone. So yea I guess one day I will probably get internet but not a great start to my flatting life.
TLDR: I'm a poor student who is a avid internet user who has to go a month without internet even though I tried to the best of my ability to sort it out early before moving into the flat. As a result my new flatmates already hate me for not being able to sort out the internet.