I requested a fibre install several weeks ago, as did two friends. My friends have both received new modems from Orcon, within days of requesting connection. To date, I have not received a modem, despite two calls following things up.
Chorus are at my house today connecting from the gate and are due back within a week or so for the internal install.
I'm not that enthused at spending another 30-40 minutes waiting to get through to the call centre to chase things up.
Can those who have fibre connected through Orcon let me know when they received their modem? I'm up to nearly a month..