Orcon Fibre router/modem

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SenorNZ

3 posts

Wannabe Geek

#197884 16-Jun-2016 14:54

Hi All,

This is my first post born out of frustration at dealing with Orcon's outsourced call centres and I bet you guys can answer this for me no problem :)

I am in Auckland and evaluating the fibre deals from assorted companies. I have been a long time customer of Orcon and their 200/20 unlimited plan seems really good with free installation and first month free.

However, I have search far and wide for the stats on the genius, and after a few phone calls haven't been able to have my question answered (although one guy said they are offering the Netcomm NF4V as well).

I just want to know if the genius is 2.4 or 5ghz or both?

What wifi protocol is it running? 802.11ac One of the guys on the phone said it wasn't dual band which suggests it's 802.11n.

Finally if the genius is 802.11n and limited to a real world speed of 100mb/s isn't this just going to limit the 200mb/s connection? If so we are they still offering this old technology to fibre customers knowing their wifi speed will be a maximum of half the connection?

The NF4v is a 802.11n 2.4 router so is definitely not what I want.

PeterReader

6015 posts

Uber Geek

Trusted

Geekzone

Lifetime subscriber

#1575064 16-Jun-2016 14:54

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

you have reset your modem and router
your PC (or other PCs in your LAN) is not downloading large files when you are testing - you are not being throttled by your ISP due to going over the monthly cap
your tests are always done on an ethernet connection to the router - do not use wireless for testing
you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

Your ISP and plan
Type of connection (ADSL, ADSL2, VDSL)
Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)
Your general location (or street)
If you are rural or urban
If you know your connection is to an exchange, cabinet or conklin
If your connection is to a ULL or wholesale service
If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

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bameron

305 posts

Ultimate Geek

Trusted

2degrees

#1575075 16-Jun-2016 15:05

Hi there,

We supply the Netcomm NF4V for all connections at the moment. I found the technical specifications pretty easily here: http://www.netcommwireless.com/product/vdsl/nf4v - just click "Specifications".

It's 2.4Ghz Wireless N - which is capable of up to 300Mbps as far as I know.

Cheers,

Cam

SenorNZ

3 posts

Wannabe Geek

#1575083 16-Jun-2016 15:24

bameron:

Hi there,

We supply the Netcomm NF4V for all connections at the moment. I found the technical specifications pretty easily here: http://www.netcommwireless.com/product/vdsl/nf4v - just click "Specifications".

It's 2.4Ghz Wireless N - which is capable of up to 300Mbps as far as I know.

Cheers,

Cam

Hi Cam,

Thanks for the reply.

It's great saying they are capable of up to 300mb/s however on a single stream its only 150mhz and in real life situations really only achieve 100mhz so would definitely limit the speed of the connection. Does Orcon have an 802.11ac compatible option? dual band is pretty standard for fast connections these days, and with 1000mb/s in Dunedin they must have better routers on offer?

I could always buy my own ac router however I would think offering a 200mb connection would also come with a more capable router? Seems like the only way to get the most out of the connection over wifi is to buy your own...

The reason I ask is I run a chromecast for everything and will be only available to connect over wifi, which seems like it's limited by the router offered by orcon, whereas every competitor I looked at were handing out 802.11ac 2.5/5 routers with fibre connections.

bameron

305 posts

Ultimate Geek

Trusted

2degrees

#1575134 16-Jun-2016 16:15

SenorNZ:

bameron:

Hi there,

We supply the Netcomm NF4V for all connections at the moment. I found the technical specifications pretty easily here: http://www.netcommwireless.com/product/vdsl/nf4v - just click "Specifications".

It's 2.4Ghz Wireless N - which is capable of up to 300Mbps as far as I know.

Cheers,

Cam

Hi Cam,

Thanks for the reply.

It's great saying they are capable of up to 300mb/s however on a single stream its only 150mhz and in real life situations really only achieve 100mhz so would definitely limit the speed of the connection. Does Orcon have an 802.11ac compatible option? dual band is pretty standard for fast connections these days, and with 1000mb/s in Dunedin they must have better routers on offer?

I could always buy my own ac router however I would think offering a 200mb connection would also come with a more capable router? Seems like the only way to get the most out of the connection over wifi is to buy your own...

The reason I ask is I run a chromecast for everything and will be only available to connect over wifi, which seems like it's limited by the router offered by orcon, whereas every competitor I looked at were handing out 802.11ac 2.5/5 routers with fibre connections.

Gigatown customers use a Fritzbox device - these aren't set up for our other Fibre plans though so I can't send you one.

We're currently looking at new modems that include ac WiFi - no timeline on it but they're coming.

SenorNZ

3 posts

Wannabe Geek

#1575148 16-Jun-2016 16:33

bameron:

SenorNZ:

bameron:

Hi there,

We supply the Netcomm NF4V for all connections at the moment. I found the technical specifications pretty easily here: http://www.netcommwireless.com/product/vdsl/nf4v - just click "Specifications".

It's 2.4Ghz Wireless N - which is capable of up to 300Mbps as far as I know.

Cheers,

Cam

Hi Cam,

Thanks for the reply.

It's great saying they are capable of up to 300mb/s however on a single stream its only 150mhz and in real life situations really only achieve 100mhz so would definitely limit the speed of the connection. Does Orcon have an 802.11ac compatible option? dual band is pretty standard for fast connections these days, and with 1000mb/s in Dunedin they must have better routers on offer?

I could always buy my own ac router however I would think offering a 200mb connection would also come with a more capable router? Seems like the only way to get the most out of the connection over wifi is to buy your own...

The reason I ask is I run a chromecast for everything and will be only available to connect over wifi, which seems like it's limited by the router offered by orcon, whereas every competitor I looked at were handing out 802.11ac 2.5/5 routers with fibre connections.

Gigatown customers use a Fritzbox device - these aren't set up for our other Fibre plans though so I can't send you one.

We're currently looking at new modems that include ac WiFi - no timeline on it but they're coming.

Thanks for the info, looks like I'll be going with Orcon and will just replace the router if I need.

I Appreciate the help mate.