Since then I've rechecked a few times each day but the pppoe connection hasn't started working yet (the connection just reports no response from the remote end), I called up the 2degrees help desk several times to check on things and the general response I get is that chorus hasn't marked that they have completed the work yet and that it should start working some time in the next 72 hours (well Thursday at-least they said 24-48 hours).
I'm not really understanding why it would take 72hours after the physical connection has been swapped to configure it so my pppoe dial in is accepted. If this is normal, any chance somebody with more knowledge of the matter could explain what they have to do that takes so long?
For the record; I've got a draytek vigor 130 vdsl router. I've spent several hours checking and rechecking that I'm using the correct settings (tagged vlan 10), username@snap.net.nz for pppoe authentication etc. Both using the native pppoe support on the router and with it in bridge mode via an ethernet router. I've also upgraded the firmware on the router to latest and tried all the settings mentioned in various threads on these forums with no improvement so I'm fairly sure at this stage the lack of pppoe connection is something on the far end.
Thanks