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aerir

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#202044 14-Sep-2016 22:22
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We just moved into an apartment and signed up for 2d UFB, however, we opt to 'downgrade' to VDSL instead as UFB installation requires approval from owner and property manager. 

 

Connection setup completed today but it doesn't seem to be VDSL? I'm having like 10Mbit down and 1 up only

 

 

 


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Sideface
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  #1630557 14-Sep-2016 22:42
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You have a downstream attenuation of 25dB which is too high for good VDSL performance.
You do indeed have typical ADSL speeds.
I don't understand why anybody would want VDSL if they can have fibre - even if that requires negotiation with the landlord and extra paperwork.  undecided





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Jase2985
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  #1630584 15-Sep-2016 00:55
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yep attenuation is way to high to get a good VDSL speed, you would probably get more more with ADSL


hio77
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  #1630592 15-Sep-2016 01:10
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i would speak to 2degress.

 

 

 

suspect what has happened here is VDSL installation was denied, so an adsl installation was done.





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have. 




2degreesCare
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  #1630776 15-Sep-2016 11:14
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Hey Aerir,

 

Can you please message us your address and broadband customer number? If your address is borderline for VDSL service, the request may have had to be downgraded to get services functional. There could also be a fault or issue with your internal wiring if you are within adequate VDSL range. Another thing worth checking is to make sure you don't have an ADSL filter connected, as that will filter out the useful VDSL frequencies.

 

Thanks,

 

Ralph ^JOB


aerir

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  #1630780 15-Sep-2016 11:22
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Thanks for the comments. Have messaged Ralph separately on this. 

 

As we won't be staying in this place for too long (hopefully), which is why we prefer not to get all these paperworks done for fiber. 


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