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52 posts

Master Geek

Topic # 204205 21-Sep-2016 20:08
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Can anyone explain why I cannot get an account  Call Plus SIM to work with a iTegno 3800 GPRS device? This issue to me appears related to account SIM cards as it will work on a Voda Prepaid SIM OK.


I also tried my Spark account SIM card also with no success. I have yet to try a Spark Prepaid, but I'm thinking there is some setting in the system present in account SIM cards that blocks no phone devices while prepaid are open.


Any thoughts?





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  Reply # 1638377 21-Sep-2016 20:33
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Looks like a 2G device, so you're out of luck on the 3/4G providers and will have to stick to vodafone or 2degrees.


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  Reply # 1638381 21-Sep-2016 20:36
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As already mentioned - trying to use a UMTS/WCDMA providers SIM in a 2G/GSM device. Call Plus mobile service is provided by Spark, hence neither will work. Voda & 2deg would be your go to options.

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Master Geek

  Reply # 1638388 21-Sep-2016 20:51
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Of course. Thanks guys that explains it

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