Slingshot Router for new accounts

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Slingshot Router for new accounts

Brutus911NZ

7 posts

Wannabe Geek

#204650 11-Oct-2016 12:06

I signed up with Slingshot recently and had them ship a new router the Netcomm 300N.

I have duly set it up the range of the thing sucked big time, and now due to very sucky wireless I have discontinued using the router and gone back to one that is older but has better range.

The range I needed was only about 20 feet through 2 walls nothing was interfering. I was getting -80dBm now with older router I get -50dBm according to Wifi Analyzer app.

Has anyone else had this problem and is my New Slingshot router faulty???

HowickDota

423 posts

Ultimate Geek

#1649124 11-Oct-2016 12:47

It could be that you are connecting to a 5Ghz network on your new router which has much less range than a 2.4Ghz which your old router was possibly broadcasting.

Brutus911NZ

7 posts

Wannabe Geek

#1649132 11-Oct-2016 13:04

Just checked this out and no it was on the lower 2.4Ghz setting

Blurtie

468 posts

Ultimate Geek

#1649133 11-Oct-2016 13:05

Don't think that model supports the 5Ghz band.

Have you checked what channel the your router is set to and what channels the other wifi signals are broadcasting on in the area?

Brutus911NZ

7 posts

Wannabe Geek

#1649137 11-Oct-2016 13:08

There is only one other wifi and that is on 2.4Ghz we are on CH11 other is on CH6

tripp

3848 posts

Uber Geek

Trusted

Lifetime subscriber

#1649159 11-Oct-2016 13:39

Brutus save yourself time and stress and go and look at routers not supplied by an ISP, normally the ones they supply tend to be cheap junk.

If you have fibre then the Asus RT-AC68U is good, think there is also an adsl/vdsl model of it as well (DSL-AC68U)

I got mine from pbtech, not overly cheap but one of the best routers I have ever had and no longer have issue with wifi that I was getting before.

Detruire

1771 posts

Uber Geek

#1649318 11-Oct-2016 16:36

Are slingshot supplying netcomm routers again?

They supplied my parents (who signed up for fibre a couple of months ago) with a rubbish custom one that they've been having problems with.

rm *

Brutus911NZ

7 posts

Wannabe Geek

#1656671 23-Oct-2016 18:54

Spoke to the techs at slingshot and it turns out the the modem was faulty and we were given a new modem and all working as it should be now.