Overnight Outages

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Overnight Outages

linw

2849 posts

Uber Geek

#206177 13-Dec-2016 09:15

On 100/20 UFB with NF4V router since Dec last year.

Recently I have had overnight failures with no Internet access and no phone. I can log on to the router so router is seeing the LAN. Rebooting fixes the problem.

Dates are 19 Nov, 25 Nov and 13 Dec.

The router was factory reset after the 25 Nov outage. Firmware stayed same version.

Anyone else seeing anything like this recently?

bameron

305 posts

Ultimate Geek

Trusted

2degrees

#1686866 13-Dec-2016 09:25

Hi there,

Last night's drop would've been related to a BNG upgrade - you should be able to get back online after a reboot.

Not sure on the other two dates you mentioned, though, I don't have any records of work being done on those dates. One of the network guys on here might be able to shed more light. :)

Sorry for the drop - they shouldn't be too regular!

Cheers,

Cam

linw

2849 posts

Uber Geek

#1687042 13-Dec-2016 12:30

Thanks for your reply, Cam. Nice to know they're not all random events!

Gwilson

136 posts

Master Geek

#1687329 13-Dec-2016 20:39

I'm seeing them too, usually around midnight. Have to power cycle ONT next day.

Recent examples:

2016-12-13 00:32:35

2016-11-25 00:47:31

Cheers.

linw

2849 posts

Uber Geek

#1687517 14-Dec-2016 09:04

Interesting that we both had disconnects on two of my dates.

Would be good if our routers were restarted properly after this unwelcome attention.

alliao

321 posts

Ultimate Geek

#1700462 9-Jan-2017 10:35

time to set aside some time and get on with this...

http://www.barryhubbard.com/linux/hacking-bestope-kankun-konke-smart-plug-howto-automate-powercycle-network/

Cody64

28 posts

Geek

#1700467 9-Jan-2017 10:50

Are you running .35 firmware? There is a wan keep alive to sort this issue.

linw

2849 posts

Uber Geek

#1700741 10-Jan-2017 10:09

My software version is GURNV5.OT132A-8-NC.Orcon-R5B032.EN

Sharesies

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Cody64

28 posts

Geek

#1700754 10-Jan-2017 10:23

Ok, that's .32 firmware. It looks like Orcon have their own build probably based on the Netcomm base firmware. They may release an update at some stage.

linw

2849 posts

Uber Geek

#1700794 10-Jan-2017 11:26

Yes, they certainly do have their own build. The WAN keep alive sounds like a good feature, though. Hope Orcon is listening!