VDSL Slow

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › VDSL Slow

sweol

3 posts

Wannabe Geek

#207372 21-Dec-2016 14:37

I have talked it up with myrepublic, they told me a tech sugests that 1.2km and .4 line gives me bad speeds.

Anyone here good at this stuff can tell me by these linestats?

Also the install was pretty shotty leaving wires exposed etc, i just had to tidy it up myself by removing old adsl wires a stray.

No master splitter was installed either, nor was the gray phone post at the front checked prior to install or after for any sort of deterioration.

https://www.speedtest.net/my-result/5898047951

sbiddle

30853 posts

Uber Geek
+1 received by user: 9992

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1693307 21-Dec-2016 14:50

That's probably about right for that distance.

hio77

12999 posts

Uber Geek
+1 received by user: 3867

ID Verified

Trusted

Lizard Networks

#1693308 21-Dec-2016 14:53

what have MRP done to that poor UI!

very much agree with @sbiddle that it is about right.

Although i would recommend a master filter installed if you want to try to sqeeze what you can out of the line to see if its worth staying on VDSL.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

sweol

3 posts

Wannabe Geek

#1693355 21-Dec-2016 15:31

Ok thanks for the headsup

MyRepublic

39 posts

Geek
+1 received by user: 5

Trusted

MyRepublic

#1693363 21-Dec-2016 15:39

Hi there,

The Chorus tech should have put in a Master filter as part of the install for your Boost VDSL connection.

Our support team can arrange for Chorus to send a tech round to check the filter but please be advised that if they come back with No Fault Found, then you would be charged for the call out fee.

Please DM us or get in touch with our support team if you'd like us to get that done for you.

Cheers,

The Team @ MyRepublic

sweol

3 posts

Wannabe Geek

#1693408 21-Dec-2016 17:31

Yeah, i have discussed this MyRepublic

I traced the line into the house from outside, as it wasn't conventionally in the garage, hidden under the house, no Filter installed.

Also, no attempt to disconnected any of the other jacks tho they were a absolute mess (not that this was necessary, but a filter should of been place on the line anyway)

The current line in goes directed to the dsl jack, nothing splitting it, this also runs next to 5 meters of electrical cable, which i would rather have a new cable separated from the existing one.

Jase2985

13513 posts

Uber Geek
+1 received by user: 5942

ID Verified

Lifetime subscriber

#1693413 21-Dec-2016 17:58

Call and complain and demand they sort it out

hio77

12999 posts

Uber Geek
+1 received by user: 3867

ID Verified

Trusted

Lizard Networks

#1693465 21-Dec-2016 19:02

MyRepublic:

Hi there,

The Chorus tech should have put in a Master filter as part of the install for your Boost VDSL connection.

Do MYR to the Boost VDSL product rather than WVS?

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.