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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2Degress POP3/SMTP timing out - anyone else seeing this?
clinty

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#208221 1-Feb-2017 15:59
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Hi,

 

Have two clients having issues with POPing and SMTP to pop.snap.net.nz/smtp.snap.net.nz - Randomly timing out/going slow

 

2Degrees Helpdesk not aware of any issue - anyone else seeing this before I dig into it in a big way?

 

 

 

Clint

 

 

 

 

 

 

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gptg
2 posts

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  #1714116 1-Feb-2017 19:13
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same problem here, (tauranga), been happening for 2 or 3 days now. checked all settings, still not connecting randomly, or very slowly. webmail is ok.



sen8or
1789 posts

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  #1714306 2-Feb-2017 08:39
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yep, my Ipad is very slow to fetch email on fibre100 connection. Former snap customer if that makes a difference

msukiwi
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  #1714313 2-Feb-2017 08:45
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Same here.

 

Was intermittent last month - now worse here.

 

Average over 1 minute to Authenticate pop.

 

Occasionally timeouts or asks again for password!

 

Webmail is fine.



gptg
2 posts

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  #1714411 2-Feb-2017 12:00
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Pop3/smtp  all ok again at 11.45 a.m. interested to see how long it lasts.

msukiwi
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  #1714412 2-Feb-2017 12:01
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Was just writing the same.

 

Hope it lasts too.

2degreesCare
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2degrees

  #1714443 2-Feb-2017 13:03
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Hey All,

 

Thanks for the posts on this, we have been able to isolate the cause and remedy this, everything should be back to normal as of around 11.30 this morning.

 

Thanks,

 

Ralph ^JOB

yitz
2081 posts

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  #1714447 2-Feb-2017 13:13
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Good ol' reboot does the trick. wink

 
 
 
 

Trade NZ and US shares and funds with Sharesies (affiliate link).
timmmay
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  #1714453 2-Feb-2017 13:27
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Using ISP provided email accounts and email servers is generally not recommended. Use a specialist - gmail, fastmail, office365, etc.

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