2degrees fiber weirdness this evening

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2degrees fiber weirdness this evening - DNS problem?

timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted

Lifetime subscriber

#208479 13-Feb-2017 20:56

Anyone else getting random timeouts on 2degrees this evening? Could be weather related. Could be their DNS server down, I'm getting DNS timeouts with sites I haven't visited very recently. @freitasm

I'm getting messages like this.

aws.amazon.com’s server DNS address could not be found.

DNS_PROBE_FINISHED_NXDOMAIN

CruciasNZ

887 posts

Ultimate Geek
+1 received by user: 134

Trusted

#1719649 13-Feb-2017 20:58

I am having issues as well, with both Google DNS and the native 2degrees DNS. Kicked me out a tournament match in World of Warships just as we were about to win >>

Professional Forum Lurker

timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted

Lifetime subscriber

#1719650 13-Feb-2017 20:58

DNS servers can be pinged fine...

ping -t ns1.snap.net.nz

Pinging ns1.snap.net.nz [202.37.101.1] with 32 bytes of data:
Reply from 202.37.101.1: bytes=32 time=4ms TTL=61
Reply from 202.37.101.1: bytes=32 time=4ms TTL=61
Reply from 202.37.101.1: bytes=32 time=2ms TTL=61
Reply from 202.37.101.1: bytes=32 time=4ms TTL=61
Reply from 202.37.101.1: bytes=32 time=3ms TTL=61
Reply from 202.37.101.1: bytes=32 time=1ms TTL=61
Reply from 202.37.101.1: bytes=32 time=3ms TTL=61
Reply from 202.37.101.1: bytes=32 time=5ms TTL=61
Reply from 202.37.101.1: bytes=32 time=3ms TTL=61
Reply from 202.37.101.1: bytes=32 time=1ms TTL=61
Reply from 202.37.101.1: bytes=32 time=2ms TTL=61
Reply from 202.37.101.1: bytes=32 time=1ms TTL=61
Reply from 202.37.101.1: bytes=32 time=3ms TTL=61
Reply from 202.37.101.1: bytes=32 time=1ms TTL=61

Lumathe

17 posts

Geek
+1 received by user: 4

#1719651 13-Feb-2017 20:59

Trying a Tracert to any international site just gets me a whole pile of timed out requests past static.snap.net.nz at the moment. Something's not right.

plas

456 posts

Ultimate Geek
+1 received by user: 59

#1719653 13-Feb-2017 20:59

Traffic just isn't going anywhere.

Tracing route to plex.tv [52.210.244.61]
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms 192.168.1.1
2     2 ms     2 ms     2 ms 111-69-1-254.core.snap.net.nz [111.69.1.254]
3     *        *        *     Request timed out.
4     *        *        *     Request timed out.
5     *        *        *     Request timed out.
6     *        *        *     Request timed out.
7     *        *        *     Request timed out.
8     *        *        *     Request timed out.
9     *        *        *     Request timed out.
10     *        *        *     Request timed out.

surfisup1000

5288 posts

Uber Geek
+1 received by user: 2159

#1719654 13-Feb-2017 21:00

2degrees down for most sites for me.... their website is ok but not much else....

They say there are no network probs on their website tho....

Delitus

25 posts

Geek
+1 received by user: 2

#1719656 13-Feb-2017 21:01

Most international sites are timing out and refusing to load outright. Domestic traffic appears to be unaffected. Using Google DNS, which can be pinged with no issues.

Update: appears to be working now.

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

mcraenz

1140 posts

Uber Geek
+1 received by user: 222

#1719657 13-Feb-2017 21:03

DNS failing all over the place for me..... Very intermittent. 2d please update your network status page. It's obvious there's an issue.

Help me build a better way of doing politics in Aotearoa New Zealand

political.nz

vexxxboy

4336 posts

Uber Geek
+1 received by user: 2072

#1719658 13-Feb-2017 21:04

yeah back working

Common sense is not as common as you think.

Paul1977

5171 posts

Uber Geek
+1 received by user: 2192

#1719743 13-Feb-2017 22:45

Still not performing that great. Usable now, but international speed is very sub par. Speedtest to a New York server gives me 1.86mbps on my 2Degrees fibre, testing same server on Spark fibre giving me over 85mbps.

International streaming sites are noticeably slower as well.

EDIT: Similar poor results testing against a US West Coast server (when compared to Spark fibre). Speedtest to Sydney tests fine though.

Oblivian

7345 posts

Uber Geek
+1 received by user: 2117

ID Verified

#1719763 13-Feb-2017 23:36

Out of interest, is your router hammered with remote access attempts (if running a fritz)

Its like a common IP is bombarding us all. A lot. I had these issues and just logged in to notice every 2mins or so an attempt, much like another user reports.

80.82.64.127

timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted

Lifetime subscriber

#1719778 14-Feb-2017 07:01

Seems better this morning. 88Mbps down and 11Mbps up to a random USA speed test server.

Geekzone support

Support Geekzone with one-off or recurring donations Donate via PressPatron.

Dairyxox

1595 posts

Uber Geek
+1 received by user: 455

#1719811 14-Feb-2017 08:19

Yes my 2degrees fibre in Tauranga was terrible last night.

Disconnected a couple of times. When it was up it was slow. Netflix looked like 360p. Eventually it wouldn't load, went to bed grumpy.

2degreesCare

1537 posts

Uber Geek
+1 received by user: 274

Trusted

2degrees

#1719861 14-Feb-2017 10:15

Hey all,

Unfortunately there was a major power issue in the US last night at our San Jose pop that affected our capacity to the US. This has since been resolved.

Thanks,

Ralph ^JOB

Paul1977

5171 posts

Uber Geek
+1 received by user: 2192

#1719975 14-Feb-2017 12:55

2degreesCare:

Hey all,

Unfortunately there was a major power issue in the US last night at our San Jose pop that affected our capacity to the US. This has since been resolved.

Thanks,

Ralph ^JOB

Thanks Ralph.