Where is spend control ?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Where is spend control ?

Salami

237 posts

Master Geek

#212715 8-Apr-2017 21:22

Currently overseas.

Tried calling 2degrees thru the +64 number but because it can't detect my number the call gets cut off.

I've tried using Skype and a mobile normal call .

I spent 3 days trying to find it from the 2degrees app and the 2degrees portal and I can't find it.

I'm trying to raise my spend control so I can receive text messages to verify my whats app account.

Can anyone please advise where the spend control option is on the portal or the app?

1eStar

1604 posts

Uber Geek

#1759611 8-Apr-2017 21:35

Slightly aside: it doesn't cost to receive text messages, even while roaming, so maybe there is another issue.

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GEOMAX

450 posts

Ultimate Geek

#1759937 9-Apr-2017 21:55

2degrees have had major troubles with upgrades lately and calling by phone has been virtually impossible.

I think spend limits are set by 2degrees so I think your best bet is to send them an email through here

https://www.2degreesmobile.co.nz/contact-us/

good luck.

SaltyNZ

8067 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#1759989 10-Apr-2017 07:32

I *think* you can still do it by USSD - *100*5*1*<Limit>#. Ah, of course when I tried it on my own account it said it had been set to $$SP_LIMIT so I'm not sure if it worked or not. BRB, checking the IN.

EDIT: Yes, that worked. <Limit> in dollars, e.g. if you want a $50.00 limit send *100*5*1*50# or go via the menus (which is how I did it).

Also, apologies for not being more helpful in regards the new website - I haven't used it much myself yet so I don't know where things have moved to.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

alasta

6662 posts

Uber Geek

Trusted

Subscriber

#1760448 10-Apr-2017 21:06

So if I had a spend limit set prior to the billing system upgrade will it still be in place?

SaltyNZ

8067 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#1760450 10-Apr-2017 21:07

I believe so, yes.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.