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12 posts

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# 214137 29-Apr-2017 10:20
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Hi all,

 

I have recently moved house away from my lovely urban fibre connection to ~1km out of Te Awamutu where I now have limited internet. I'm running out of ideas with my internet connection and I'm hoping that someone can put me in touch with the right people to talk to, or give me some options I may have missed

 

 So far I have tried...

 

- Wireless broadband with the local supplier Lightwire. Unfortunately according to the installer to get a connection I would need to cut down 2 trees on my property to enable a possible line-of-sight to the tower,  install a mast out at a particular point in the paddock to get on that created LOS (and then conduit back to the house), and then it would only work for a couple of years because the LOS passes just between 2 large trees several properties over which are expected to grow and block the signal.

 

- Wireless 3G/4G with Vodafone/Spark. There is no usable Spark signal and an intermittent 1-2 bars of Vodafone. As an aside I am having to run a Vodafone SureSignal to get reception for my work cellphone. I have tried a Cel-Fi unit but it doesnt work with the layout of the house. The little bit of reception I can get is located at a window in the middle of my house so the Cel-Fi can only boost it for one side of the house.

 

- Fibre. Fibre has been laid directly past my driveway to the local rural school ~7km down the road. Upon inquiring with Chorus via Slingshot they responded it would cost $25k to connect to it, and I would also have to run the line from the gateway to my house. So not a financially feasible option for me.

 

 

 

...Which leaves me with Slingshot ADSL. I have had it recently connected and am currently on a whopping 2-3Mbs (enough to get the SureSignal working). The technician that Slingshot sent was very helpful and told me the speed was because I am connected to a cabinet in the centre of town ~6km away rather than a closer one 1.5km away on Fairview Rd. The one on Fairview Rd apparently needs upgrading before I could be connected to it, and if it was upgraded I would get much higher speeds and maybe even VDSL . He said I could ask and see if there were any upgrades planned in the future for that cabinet.

 

 

 

I have contacted Chorus and inquired about future cabinet upgrades and they have been kind and responsive but said that a request needs to be made by an ISP. So I contacted Slingshot and they also have been kind and responsive but said I should contact Chorus directly. And now I'm going round in circles....

 

 

 

So, does anyone have any contacts at Slingshot or Chorus who would be able to look into this for me? Possibly get it moved up in priority? Several other people on the road are in almost the same situation as myself and are very interested in getting faster internet options if they become available.

 

 

 

Thanks very much,

 

Michael

 

 

 

 


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813 posts

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  # 1772340 29-Apr-2017 10:42
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You're unlikely to get any good news - all the cabinets around Te Awamutu that were on the cards to be done have been done, IIRC. Your best bet is to look into seeing if you can set up a point to point link to someone in town with Fibre, and get a connection up at their address.





Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.


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Uber Geek


  # 1772359 29-Apr-2017 11:23
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From what I can see on CCM (Chorus internal map), all the cabinets around Te Awamutu are upgraded already.

 

A few options for you:

 

-Have you checked for other local wireless providers on broadbandmap.nz?

 

-The way to get Chorus to move you up the priority is by offering them $$. You mentioned you don't want to pay for it all by yourself, but does you and your neighbours want to fundraise together? You can get Chorus to connect you to fibre, or to build a new cabinet nearby.

 

-Contact your elected representatives in the local council and Parliament. Ask about what RBI2 and MBSF coming later this year will do for your area.


 
 
 
 


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  # 1772371 29-Apr-2017 11:33
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@CrazyM Chorus is not going to connect you to another Cabinet if your copper runs direct to the exchange in town,

 

To be connected to a cabinet a cabinet would need to be placed between you and the exchange, No Retail ISP can tell Chorus what to upgrade cause a retail customer request for it to be done at a higher priority!

 

If you want to be connected to the Fibre then you will need to open your wallet and fork out the 25k

 

Linux


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Ultimate Geek

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  # 1772375 29-Apr-2017 11:36
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There are wireless operators around that area. I will see if I can find out who you can contact.

 

 


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Ultimate Geek

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  # 1772384 29-Apr-2017 11:57
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The WISPs are a no go as far as I can tell, he's already ruled out Lightwire and Wanna Internet can't cover that area either.





Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.




12 posts

Geek


  # 1772400 29-Apr-2017 12:37
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Thanks very much for the replies. It's all useful stuff.

Sounds like the cabinet 1.5km away is not being upgraded any time soon, which is a shame. I presume the reason why I am not connected to it is it will already be at capacity?


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  # 1772418 29-Apr-2017 13:15
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You don't get connected to a cabinet based on capacity or the distance to it. The sole reason a property is connected to a particular cabinet is that is the route that the cable runs (either underground or on poles).

 

Just because a cabinet it 1.5km away doesn't mean you can connect to it. You can't change that sort of infrastructure once it's been built.

 

Given you are with Slingshot, there is a very slight possibility that you are connected to their ULL gear at the exchange, but a Chorus cabinet is on your cable path. While this was quite common some years ago (search for midspan injection if you want to see the issues it caused), it's almost unheard of currently. What speeds do you (and your neighbours) get if you drop your addresses into the Chorus broadband checker?

 

RBI from a cell tower may be an option - a decent install will have an external antenna, so having poor phone reception on a handset isn't a good indicator of coverage.

 

EDIT: Vodafone RBI coverage here


 
 
 
 




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Geek


  # 1772441 29-Apr-2017 14:10
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Ah okay.

On the Chorus checker my address comes up with nothing. My neighbor closer to town by 10m comes up as 7Mbs, my neighbor further away from town by 20m comes up as 1Mbs, the neighbor immediately opposite on the other side of the road comes up as 2Mbs.

5556 posts

Uber Geek


  # 1772448 29-Apr-2017 14:24
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The Chorus check shows the actual downstream sync rate of the connection. Yours doesn't show because you will be connected to Slingshot's gear, not Chorus. The neighbour as 7Mb/s seems somewhat better than you.

 

Have you checked the internal wiring of your dwelling? Given the neighbour has a much better connection, a master splitter install is likely to be beneficial to clean up your existing connection.

 

Try your address in the Chorus business broadband checker, and see what colour shaded area you (hopefully) have https://www.chorus.co.nz/broadband-options/for-business/broadband-map

 

 




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Geek


  # 1772451 29-Apr-2017 14:36
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Would a master splitter be worthwhile given the other constraints? It is an early 2000's home and there is nothing else connected to the phone jacks at all.

 

On that particular Chorus page the only area I am in is yellow (>1Mbs) :(


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  # 1772452 29-Apr-2017 14:39
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CrazyM:

 

Would a master splitter be worthwhile given the other constraints? It is an early 2000's home and there is nothing else connected to the phone jacks at all.

 

On that particular Chorus page the only area I am in is yellow (>1Mbs) :(

 

 

 

 

A master filter will make the best of what you have don't expect miracles but it should atleast help a bit. 


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  # 1772466 29-Apr-2017 15:06
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Feel free to flick me your address. RBI is a likely option, I do installs for a couple of RBI providers. We can do install dual antenna kit for better performance in marginal areas. If there are other houses around you getting up to 7Mbps, then certainly a master filter would be a good first step to try.

 

 





Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


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  # 1772472 29-Apr-2017 15:23
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CrazyM:

 

[snip]there is nothing else connected to the phone jacks at all.

 

 

The unused jacks cause reflections on the line which negatively influence the sync rate - the master splitter bypasses this so may help.

 

 

 

CrazyM:On that particular Chorus page the only area I am in is yellow (>1Mbs) :(

 

 

Hmm, that suggests a pretty long line - is the neighbour with 7Mb/s well inside the yellow too? If so, you should be able to get closer to that with the master splitter install.

 

PM @coffeebaron - he knows this stuff and the area well.




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Geek


  # 1772484 29-Apr-2017 16:01
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RunningMan:

 

Hmm, that suggests a pretty long line - is the neighbour with 7Mb/s well inside the yellow too? If so, you should be able to get closer to that with the master splitter install.

 

PM @coffeebaron - he knows this stuff and the area well.

 

 

 

 

Yes, he is 10 metres away and right in the meat of the yellow as well.

 

I've sent coffeebaron a PM about some options


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  # 1772491 29-Apr-2017 16:14
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Isolate all the other telephone jack points in the house from the master telephone jack point and just plug the modem into the master Jack point, This should help

 

Linux


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