Netcomm Wirless Setup for 2Degrees (ex Slingshot)

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Netcomm Wirless Setup for 2Degrees (ex Slingshot)

Amoniath

4 posts

Wannabe Geek

#218067 24-Jul-2017 14:13

Im having trouble connecting my Netcomm Wireless
NB604N ADSL2+ WiFi Modem Router to my 2Degrees home Broadband... Any help would be great...
Modem was from Slingshot originally...
Have tried basic setup by entering
PPP username: username@snap.net.nz
PPP password: ************

But no change... please help

yitz

2238 posts

Uber Geek
+1 received by user: 594

#1828447 24-Jul-2017 14:32

Is your 2degrees Home Broadband ADSL or fibre?

Amoniath

4 posts

Wannabe Geek

#1828448 24-Jul-2017 14:34

Adsl

yitz

2238 posts

Uber Geek
+1 received by user: 594

#1828453 24-Jul-2017 14:46

On the home/status page, do you get Line Rate and Default Gateway address or are they blank?

Amoniath

4 posts

Wannabe Geek

#1828628 24-Jul-2017 19:09

Currently get this...

When i change ppp username from
firstcontact@slingshot.co.nz
To
Username@snap.net.nz

The internet light on router... (blue) turns red. And default gateway address disappears

If i leave as is, light stays blue

yitz

2238 posts

Uber Geek
+1 received by user: 594

#1828649 24-Jul-2017 19:40

You should be getting internet access if you are getting a default gateway address. 111.69.7.69 indicates you are connected to the 2degrees broadband network.

Double check you haven't set any static IP configuration (e.g. hard-coded DNS server addresses) on your devices. In Windows make sure the TCP/IP configuration for your LAN adapter in particular IP address and DNS server addresses are set to obtain automatically. Instructions here: https://support.microsoft.com/en-us/help/15089/windows-change-tcp-ip-settings