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Topic # 224227 8-Nov-2017 18:15
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Hey there :)  First time poster - please bare with me.

 

I've just received a new modem which came with Merlin firmware pre-installed (https://asuswrt.lostrealm.ca/). Slingshot is our internet provider, on Fibre 100/20.

 

Here's the issue: I just can't get the modem to connect to the internet. On the phone with Slingshot they said that they can't see any connection requests coming through, so my settings are definitely wrong somewhere. I have confirm that my PPP user and pass are correct (they work on the Netcom router supplied by Slingshot).

 

If you have Merlin firmware and connect with Slingshot, would you be willing to share your settings with me? 

 

I'd be super grateful for that, or any general help!

 

Thanks heaps for your time.

 

 


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  Reply # 1897712 8-Nov-2017 18:19
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What settings have you used so far? Perhaps a screenshot of the settings page would be useful.


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  Reply # 1897724 8-Nov-2017 18:42
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Post your settings.

 

 

 

i'd expect the issue is one of the following.

 

     

  1. Vlan tag not applied
  2. incorrect PPPoE Encapsulation
  3. Service name in PPPoE connection.

 

 

 

 





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  Reply # 1897730 8-Nov-2017 19:09
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Hey! Thanks for the quick replies :) Here's a screenshot of the WAN settings: 

 

 

 

 

 


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  Reply # 1897751 8-Nov-2017 19:43
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lan -> IPTV.

 

 

 

set the Internet VLAN to 10.

 

set the interface in dualwan to the VLAN'd interface.

 





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  Reply # 1897868 8-Nov-2017 21:43
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I don't quite follow this. Are you saying to set the settings as in the screenshots?

 

 

 

 

 

hio77:

 

lan -> IPTV.

 

 

 

set the Internet VLAN to 10.

 

set the interface in dualwan to the VLAN'd interface.

 

 


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  Reply # 1897893 8-Nov-2017 22:28
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Pretty sure the Primary WAN dropdown needs to be changed to the vlan10 interface.





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  Reply # 1897912 8-Nov-2017 23:08
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hio77:

 

Pretty sure the Primary WAN dropdown needs to be changed to the vlan10 interface.

 

 

 

 

I don't seem to have that option :(...

 


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  Reply # 1897934 9-Nov-2017 07:14
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Wht model router is it? It's always possible it's a model that doesn't support VLAN tagging in which case you'll need to buy something more suitable.

 

 




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  Reply # 1898023 9-Nov-2017 08:41
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Ahh bugger. 

 

Tenda AC18 is what I got: http://www.tendacn.com/en/product/AC18.html

 

It does mention VLAN for IPTV services in the user manual..

 

 

 

 


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  Reply # 1898064 9-Nov-2017 09:00
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